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Siemens Cordless Phones
Siemens Cordless Phones Perfect for Office Mobility Read more
Siemens Cordless Phones
Siemens Cordless Phones Perfect for Office Mobility
We have all experienced the need to do something while you are on the phone with somebody, especially when you are working in the office. You might need to get up and fetch something from the printer or take the phone to somebody else in the room, when another extension is not available. No matter what the reason for it happens to be, you still need to get around unhindered by a cord.
Siemens cordless phones are perfect for giving you the freedom you need to move around. They have great reception and an impressive range on the handsets so that you can take the phone outside with you for a smoke break and you won't miss any calls. In addition to the freedom they give you, there are a whole range of useful and often unique features that these handsets can give you.
Deciding on the type of phone you want is quite easy once you know what you need the phone to do and what features will come in handy for you and your business.
Cordless Phones for Small- to Medium-sized Businesses
Cordless phones are perfect for small- to medium-sized businesses, because they offer more than enough functionality to keep you in touch with the rest of the world. When you only have a few employees around the office, it is easy to just pass the phone along to the next person so they can take the call. However, the bigger companies are not so lucky and often require scalable telephony solutions that allow them to cope with greater call volumes.
SMEs usually install these cordless phones at the reception desk where they can answer the phone easily. Small offices are quite secluded environments and so it is possible to get the call to somebody without worry about transfers and adding costly extensions to your office. Small business is all about saving costs, so a single cordless telephone allows you to meet those needs without pushing the price up too much.
Impressive Features from the Siemens Cordless Phones
These phones have their own built in memories, so you can store a virtually endless call list along with storing all your contact information so that you can see who is calling you at any given time. The range on these phones can reach as far as 200m at any given time when it is being used outdoors and as far as 50m when you are using it indoors. The main reason for the big difference is because the signal has to travel through walls and it may cause interference and disrupt the quality of the call.
It's possible to link more than one phone up to a line so that you can transfer the call to the other phones. Even though the whole system is completely mobile, you might still want to transfer the call to somebody else. The battery life on these phones depends entirely on how often they get used, but you will usually get around 20 hours of talk time between charges and it will usually be left on charge when the phone is not in use.
Going Cordless is the Sensible Thing to Do
A cordless phone is a sensible option to choose if you want the freedom to move around when you are on a call. Some if the built in features come in really handy when you need to get a number for a person or search for a phone call that was made a few weeks back. Overall Siemens cordless phones are a reliable communication tool that all small offices should have as a part of their inventory.
We have all experienced the need to do something while you are on the phone with somebody, especially when you are working in the office. You might need to get up and fetch something from the printer or take the phone to somebody else in the room, when another extension is not available. No matter what the reason for it happens to be, you still need to get around unhindered by a cord.
Siemens cordless phones are perfect for giving you the freedom you need to move around. They have great reception and an impressive range on the handsets so that you can take the phone outside with you for a smoke break and you won't miss any calls. In addition to the freedom they give you, there are a whole range of useful and often unique features that these handsets can give you.
Deciding on the type of phone you want is quite easy once you know what you need the phone to do and what features will come in handy for you and your business.
Cordless phones are perfect for small- to medium-sized businesses, because they offer more than enough functionality to keep you in touch with the rest of the world. When you only have a few employees around the office, it is easy to just pass the phone along to the next person so they can take the call. However, the bigger companies are not so lucky and often require scalable telephony solutions that allow them to cope with greater call volumes.
SMEs usually install these cordless phones at the reception desk where they can answer the phone easily. Small offices are quite secluded environments and so it is possible to get the call to somebody without worry about transfers and adding costly extensions to your office. Small business is all about saving costs, so a single cordless telephone allows you to meet those needs without pushing the price up too much.
These phones have their own built in memories, so you can store a virtually endless call list along with storing all your contact information so that you can see who is calling you at any given time. The range on these phones can reach as far as 200m at any given time when it is being used outdoors and as far as 50m when you are using it indoors. The main reason for the big difference is because the signal has to travel through walls and it may cause interference and disrupt the quality of the call.
It's possible to link more than one phone up to a line so that you can transfer the call to the other phones. Even though the whole system is completely mobile, you might still want to transfer the call to somebody else. The battery life on these phones depends entirely on how often they get used, but you will usually get around 20 hours of talk time between charges and it will usually be left on charge when the phone is not in use.
A cordless phone is a sensible option to choose if you want the freedom to move around when you are on a call. Some if the built in features come in really handy when you need to get a number for a person or search for a phone call that was made a few weeks back. Overall Siemens cordless phones are a reliable communication tool that all small offices should have as a part of their inventory.
Call Centre Solutions
Finding the Best Call Centre Solution for Your Business Read more
Call Centre Solutions
Finding the Best Call Centre Solution for Your Business
Setting up a contact centre is by no means a walk in the park, regardless of the type of business you are running. When you need to be able to handle large volumes of calls on a daily basis, you have to make sure that all your customers, new and old, can get hold of you for whatever reason. That is why it is so important that you find the right call centre solution for your business.
Call centre solutions will vary according to the type of business you have and the expected number of calls that you going to be taking on a daily basis. You have to be able to estimate how many customers are going to be calling you on a daily basis and then you have to figure out how many of those calls can be handled by a single operator. Once you have that, you can figure out exactly how big your call centre needs to be and you can start working on costing for all the necessary equipment.
A Call Centre is Not Just about Answering a Phone
When you put your contact number on your business cards and all your marketing communication, you are basically giving people permission to contact you at any given time. Taking that call is important to your business because it means that you have a customer that is there waiting to do business with you. Call centres are essentially about customer service and customer satisfaction, so you need to make sure that you make it as simple as possible for them to get hold of you.
Each solution is tailored to suit your needs and can be designed to use a single telephone that operates on a switching system with several extensions, or it can be a single contact number for hundreds of customers where their calls are forwarded to individual consultants that are waiting to assist them. Both these systems entail specific solutions that require different types of equipment and different setup configurations. They are also scalable so that you can expand or cut back whenever the need arises.
Tailoring Your Call Centre Solution to Your Needs
The type of call centre usually governs the type of equipment you need and it is usually determined by the anticipated number of calls as well. You have to be able to handle the capacity and be able to expand if the numbers of calls start to increase. A contact centre is all about service and it's important to deliver that at all times by finding the right solution for your business.
Setting up a contact centre is by no means a walk in the park, regardless of the type of business you are running. When you need to be able to handle large volumes of calls on a daily basis, you have to make sure that all your customers, new and old, can get hold of you for whatever reason. That is why it is so important that you find the right call centre solution for your business.
Call centre solutions will vary according to the type of business you have and the expected number of calls that you going to be taking on a daily basis. You have to be able to estimate how many customers are going to be calling you on a daily basis and then you have to figure out how many of those calls can be handled by a single operator. Once you have that, you can figure out exactly how big your call centre needs to be and you can start working on costing for all the necessary equipment.
When you put your contact number on your business cards and all your marketing communication, you are basically giving people permission to contact you at any given time. Taking that call is important to your business because it means that you have a customer that is there waiting to do business with you. Call centres are essentially about customer service and customer satisfaction, so you need to make sure that you make it as simple as possible for them to get hold of you.
Each solution is tailored to suit your needs and can be designed to use a single telephone that operates on a switching system with several extensions, or it can be a single contact number for hundreds of customers where their calls are forwarded to individual consultants that are waiting to assist them. Both these systems entail specific solutions that require different types of equipment and different setup configurations. They are also scalable so that you can expand or cut back whenever the need arises.
The type of call centre usually governs the type of equipment you need and it is usually determined by the anticipated number of calls as well. You have to be able to handle the capacity and be able to expand if the numbers of calls start to increase. A contact centre is all about service and it's important to deliver that at all times by finding the right solution for your business.
Office Telephone Systems
Office Telephone Systems That Works for You Read more
Office Telephone Systems
Office Telephone Systems That Works for You
Office telephone systems are often taken for granted by the people that use them. They often just pick up the receiver and start dialling without actually giving it a single thought and they carry on with their conversation. When you are running a small office that only has one or two people in there, then the telephone system doesn't require much thought into the matter at all, but when it comes to multiple extensions and handling large volumes of calls, then things can get a lot more complicated.
Even though the primary focus of a telephony system is to handle all incoming and outgoing calls that are made, there is still a whole host of other functions that can be incorporated into the whole system. You may need to send faxes, or allow your callers to leave voice messages when there is no one around to take the call. You might need to transfer a call from one extension to another or put a call on hold while you confer something with a colleague.
Choosing a System to Meets Your Business Needs
When you first consider all the possibilities and options that are available to you, it can get rather overwhelming because there are so many of them to look at. Fortunately, you can get by if you simplify everything down to your exact needs and start with satisfying those first. You have to make sure that the telephony system does what you need it to and then you can look at all the bells and whistles to determine if you need them or not.
Primarily, a telephone system handles all your calls, but in the long run it ends up being about customer service and costs. You need to be able to handle all your calls without losing contact with any of your customers and you also need to keep an eye on all the costs involved as well. Most of these systems can cost a pretty penny if you don't manage it properly, not to mention the actual cost of all the calls as well.
Fortunately, there are solutions that will allow you to maintain high service levels with your customers and they can also be integrated into a cost saving devices that allow you to cut costs on your actual calls as well.
Office Telephone Systems that Saves You Money
Least cost routing is one of the biggest cost-savers you can find when it comes to office telephone systems, because they basically route your call through the most cost effective medium possible. Cell-to-Cell calls are cheaper than a Landline-to-cell, and a least cost router enable you to make that cheaper call by routing your cellphone call through to a device that uses the cellular networks instead of the normal phone line.
Internal calls no longer need to go through the networks, but can be routed through an extension network that allows internal communication to go unhindered and at no extra cost to the company. As long as you put a bit of thought into the telephone system in your office, you will go a long way to handling your calls effectively and cutting out unnecessary costs.
Office telephone systems are often taken for granted by the people that use them. They often just pick up the receiver and start dialling without actually giving it a single thought and they carry on with their conversation. When you are running a small office that only has one or two people in there, then the telephone system doesn't require much thought into the matter at all, but when it comes to multiple extensions and handling large volumes of calls, then things can get a lot more complicated.
Even though the primary focus of a telephony system is to handle all incoming and outgoing calls that are made, there is still a whole host of other functions that can be incorporated into the whole system. You may need to send faxes, or allow your callers to leave voice messages when there is no one around to take the call. You might need to transfer a call from one extension to another or put a call on hold while you confer something with a colleague.
When you first consider all the possibilities and options that are available to you, it can get rather overwhelming because there are so many of them to look at. Fortunately, you can get by if you simplify everything down to your exact needs and start with satisfying those first. You have to make sure that the telephony system does what you need it to and then you can look at all the bells and whistles to determine if you need them or not.
Primarily, a telephone system handles all your calls, but in the long run it ends up being about customer service and costs. You need to be able to handle all your calls without losing contact with any of your customers and you also need to keep an eye on all the costs involved as well. Most of these systems can cost a pretty penny if you don't manage it properly, not to mention the actual cost of all the calls as well.
Fortunately, there are solutions that will allow you to maintain high service levels with your customers and they can also be integrated into a cost saving devices that allow you to cut costs on your actual calls as well.
Least cost routing is one of the biggest cost-savers you can find when it comes to office telephone systems, because they basically route your call through the most cost effective medium possible. Cell-to-Cell calls are cheaper than a Landline-to-cell, and a least cost router enable you to make that cheaper call by routing your cellphone call through to a device that uses the cellular networks instead of the normal phone line.
Internal calls no longer need to go through the networks, but can be routed through an extension network that allows internal communication to go unhindered and at no extra cost to the company. As long as you put a bit of thought into the telephone system in your office, you will go a long way to handling your calls effectively and cutting out unnecessary costs.
Business Telephone Systems
Customise the Functionality of Your Business ... Read more
Business Telephone Systems
Customise the Functionality of Your Business Telephone System
A business telephone system should essentially be a tool for you to communicate with the outside world. When you are sitting in an office and you have customers calling you throughout the day, you need to be able to handle each and every one of them without having to worry missing any. Even when you can't get to the call in time, you still need to be able to take a message so that you can contact the caller back once you are done.
Most of the time, a business telephone gets used without a second thought of how it got there and why it is there in the first place, but making sure that you have the right equipment installed to all of that is a lot more complicated than just being able to pick up the receiver. Fortunately you can avoid a lot of the difficulties with these systems by planning it all out before you get it all installed.
Most suppliers of telephone systems will have a good idea of what their equipment can do and how it can meet the demands of your business, so if you are uncertain then at least you have the option of getting sound advice from a qualified supplier.
Choosing a Supplier for Your Phone System
Your business determines what telephone system needs to be installed and the type of calls you are going to be taking, as well as the tasks you need to perform on the phone are also going to play an important role. If the operator needs to use their hands while they are on a call, then you would need a headset that allows your consultant to talk over the phone while both their hands are free to operate a computer for example.
Cost always plays a heavy role in your business and when it comes to the telephone system there is no difference. You have to consider how much the actual equipment is going to cost and whether or not there are cost effective alternatives in case you have a tight budget for it. The actual calls itself also affect your costs and being able to cut them down to size is ideal for any business owner.
Least cost routing and conference calls are particularly useful features for businesses because they allow you to conduct business meetings over the phone with more than one party, and the least cost routing allows you to route cellular calls through a cellular network so that you pay less for those extra expensive calls that tend to eat into your monthly expenses.
Reliable Business Telephone Systems That Work
Reliability is essentially the only thing you need from a business telephone system and as long as your supplier can guarantee the performance and they are able to offer you full after-sales service to ensure the continuity of your communication with the outside world, you will do well to choose them as a supplier. Once you have the right system in place, it's up to you to make sure that your business stays in contact with the rest of the world.
A business telephone system should essentially be a tool for you to communicate with the outside world. When you are sitting in an office and you have customers calling you throughout the day, you need to be able to handle each and every one of them without having to worry missing any. Even when you can't get to the call in time, you still need to be able to take a message so that you can contact the caller back once you are done.
Most of the time, a business telephone gets used without a second thought of how it got there and why it is there in the first place, but making sure that you have the right equipment installed to all of that is a lot more complicated than just being able to pick up the receiver. Fortunately you can avoid a lot of the difficulties with these systems by planning it all out before you get it all installed.
Most suppliers of telephone systems will have a good idea of what their equipment can do and how it can meet the demands of your business, so if you are uncertain then at least you have the option of getting sound advice from a qualified supplier.
Your business determines what telephone system needs to be installed and the type of calls you are going to be taking, as well as the tasks you need to perform on the phone are also going to play an important role. If the operator needs to use their hands while they are on a call, then you would need a headset that allows your consultant to talk over the phone while both their hands are free to operate a computer for example.
Cost always plays a heavy role in your business and when it comes to the telephone system there is no difference. You have to consider how much the actual equipment is going to cost and whether or not there are cost effective alternatives in case you have a tight budget for it. The actual calls itself also affect your costs and being able to cut them down to size is ideal for any business owner.
Least cost routing and conference calls are particularly useful features for businesses because they allow you to conduct business meetings over the phone with more than one party, and the least cost routing allows you to route cellular calls through a cellular network so that you pay less for those extra expensive calls that tend to eat into your monthly expenses.
Reliability is essentially the only thing you need from a business telephone system and as long as your supplier can guarantee the performance and they are able to offer you full after-sales service to ensure the continuity of your communication with the outside world, you will do well to choose them as a supplier. Once you have the right system in place, it's up to you to make sure that your business stays in contact with the rest of the world.
IP PBX Systems
IP PBX Systems That are Designed to Offer Solutions Read more
IP PBX Systems
IP PBX Systems That are Designed to Offer Solutions
An IP PBX system is basically a telephony system that allows you to communicate throughout your office, by handling all your calls via a hardware layer that consists of an actual phone system being installed, or it can exist in a type of virtual layer where it is integrated into your local area network. Either way, it handles all the calls that the company takes and then assists with the routing of all the internal and external calls.
No matter how the system has been installed it will always require some form of equipment that will allow you to connect and communicate with other people. Regular hardware systems often require a telephone at either end of the call and in some instances you can use a headset so that the operator can keep their hands free while they talk over the phone. The calls can even be routed directly to a computer terminal where a consultant can handle the call in both verbal and written formats.
Telecommunications Form a Part of the Company Backbone
Being able to communicate with the outside world is critical if you are going to run a successful company these days, and even a single day can cost you more time and money that you could possibly imagine. Individual employees need to be able to speak to their relevant business heads, fellow workers, suppliers and customers, and they need to be able to do that at any time. Not only must they be able to communicate, they also need to be able to perform certain functions on the line as well.
You need to be able to send a call from a single incoming number to an internal extension so that you have basic switchboard functionality for the company. The internal calls need to be transferable from one extension to the other, and you should also be able to conference a call with more than one person. Each of these functions enables your staff to communicate effectively, and help improve the overall quality of service that your company can deliver.
Familiarise Yourself with IP PBX Systems
IP PBX systems run on a single IP data network that is most likely already installed into the company infrastructure. It helps you save on cost because you have less hardware and the calls only run on the data network instead of through the regular land line system. It's possible to incorporate all your internal communications to a single system, keeping your information secure and your costs down.
An IP PBX system is basically a telephony system that allows you to communicate throughout your office, by handling all your calls via a hardware layer that consists of an actual phone system being installed, or it can exist in a type of virtual layer where it is integrated into your local area network. Either way, it handles all the calls that the company takes and then assists with the routing of all the internal and external calls.
No matter how the system has been installed it will always require some form of equipment that will allow you to connect and communicate with other people. Regular hardware systems often require a telephone at either end of the call and in some instances you can use a headset so that the operator can keep their hands free while they talk over the phone. The calls can even be routed directly to a computer terminal where a consultant can handle the call in both verbal and written formats.
Being able to communicate with the outside world is critical if you are going to run a successful company these days, and even a single day can cost you more time and money that you could possibly imagine. Individual employees need to be able to speak to their relevant business heads, fellow workers, suppliers and customers, and they need to be able to do that at any time. Not only must they be able to communicate, they also need to be able to perform certain functions on the line as well.
You need to be able to send a call from a single incoming number to an internal extension so that you have basic switchboard functionality for the company. The internal calls need to be transferable from one extension to the other, and you should also be able to conference a call with more than one person. Each of these functions enables your staff to communicate effectively, and help improve the overall quality of service that your company can deliver.
IP PBX systems run on a single IP data network that is most likely already installed into the company infrastructure. It helps you save on cost because you have less hardware and the calls only run on the data network instead of through the regular land line system. It's possible to incorporate all your internal communications to a single system, keeping your information secure and your costs down.
Voice Loggers
The Importance of Using Voice Loggers in Your Business Read more
Voice Loggers
The Importance of Using Voice Loggers in Your Business
When you have these systems installed, it is important that you make sure that it gets done correctly. The integrity of a recording system is critical when it comes to legally binding contracts, because the company has to rely on the testimony stated on the line while the agreement was being formed. If there is problem with the way it records then the recordings cannot be used for any legal purposes and the purpose of those recordings would be pointless.
A Facility That Fits All Kinds of Industries
People don't seem to realise how often their calls actually get recorded. Every time you call a major company to get help or to find out information on something, the call you are making is quite likely going to be recorded. You will find that they are recording in the medical field, the legal fields, in education and telecommunications. All of these fields have a need to ensure the quality of their service and tie in their conversations to legally binding contracts that allow them to make the sign up process quick and easy.
When you use the service for training purposes, it gives you the opportunity to improve on the service your company offers to its customers. You can record a conversation made by one of your employees to assess how they are handling your customers when they call in. You get to identify areas of improvement, commend the employee when they handle a call correctly, and you even use them as an example to show how other employees can handle the calls in future.
Important Things to Know about Voice Loggers
You need to make sure that the voice loggers are compatible with your existing infrastructure so that you can have it installed easily and you have no hassles with the way it is supposed to work. The file recording formats are important because they affect the size of the file, the quality of recording and the number of places you can play back the file. You should be able to play the file through the recording system, as well as export it out so that it can be used elsewhere.
It is important to get the features you need for this kind of software and you also have to make sure that it's compatible with your existing hardware. Always check the system requirements before installing the software and check to see if you need any additional hardware to make sure it all works properly. Once you have it all installed, you are ready to improve your service and communicate securely with your clients.
When you have these systems installed, it is important that you make sure that it gets done correctly. The integrity of a recording system is critical when it comes to legally binding contracts, because the company has to rely on the testimony stated on the line while the agreement was being formed. If there is problem with the way it records then the recordings cannot be used for any legal purposes and the purpose of those recordings would be pointless.
People don't seem to realise how often their calls actually get recorded. Every time you call a major company to get help or to find out information on something, the call you are making is quite likely going to be recorded. You will find that they are recording in the medical field, the legal fields, in education and telecommunications. All of these fields have a need to ensure the quality of their service and tie in their conversations to legally binding contracts that allow them to make the sign up process quick and easy.
When you use the service for training purposes, it gives you the opportunity to improve on the service your company offers to its customers. You can record a conversation made by one of your employees to assess how they are handling your customers when they call in. You get to identify areas of improvement, commend the employee when they handle a call correctly, and you even use them as an example to show how other employees can handle the calls in future.
You need to make sure that the voice loggers are compatible with your existing infrastructure so that you can have it installed easily and you have no hassles with the way it is supposed to work. The file recording formats are important because they affect the size of the file, the quality of recording and the number of places you can play back the file. You should be able to play the file through the recording system, as well as export it out so that it can be used elsewhere.
It is important to get the features you need for this kind of software and you also have to make sure that it's compatible with your existing hardware. Always check the system requirements before installing the software and check to see if you need any additional hardware to make sure it all works properly. Once you have it all installed, you are ready to improve your service and communicate securely with your clients.
PABX South Africa
Choosing a PABX for Your New Office in South Africa Read more
PABX South Africa
Choosing a PABX for Your New Office in South Africa
A lot of these systems are quite versatile and flexible when it comes to meeting the demand of the company's communication needs. They are fully scalable so you can add new extensions for new people, and you move extensions around for other staff members in the office. In addition to handling all the calls, these systems also offer specific functionality that allows your employees to have full control of their calls instead of just being able to answer the telephone whenever a call comes in.
Common Considerations for A PABX System
When you need to choose a PABX system, you will always be asking yourself the same questions. You need to know how many extensions you need, how many incoming lines need to be available as well as how many outgoing lines need to be available. If you have a company with a large number of employees, it gets difficult if you have more than one employee needing the phone at any given time.
You need to figure out if you want to have it as a standalone system or integrated as a part of the existing IT infrastructure. You need to know if you want to have all your calls recorded and whether or not the system you have chosen is able to accommodate that. Scalability is very important when it comes to the actual hardware because it can get expensive when you have to expand.
IT integrated systems are usually a lot more flexible and cost-effective because they are cheaper to implement and they have more functionality available to the users.
The Right PABX in South Africa
A lot of the features and functionality that you get from a PABX are available in every make and model and you will often find that it is the reliability and support of the system that makes the actual difference. You need to ensure that you get the necessary support that you need whenever you run into trouble. They need to be able to react quickly to the problem and they need to know how to fix everything and get you back on track in as little time possible.
Purchasing a PABX in South Africa is fairly easy once you contact the various suppliers to get comparative quotes. You can compare features, support and price from each vendor and have the best possible solution installed into your offices. Your business communication will go unhindered and will be ready to go by the time you move into your new office.
A lot of these systems are quite versatile and flexible when it comes to meeting the demand of the company's communication needs. They are fully scalable so you can add new extensions for new people, and you move extensions around for other staff members in the office. In addition to handling all the calls, these systems also offer specific functionality that allows your employees to have full control of their calls instead of just being able to answer the telephone whenever a call comes in.
You need to figure out if you want to have it as a standalone system or integrated as a part of the existing IT infrastructure. You need to know if you want to have all your calls recorded and whether or not the system you have chosen is able to accommodate that. Scalability is very important when it comes to the actual hardware because it can get expensive when you have to expand.
IT integrated systems are usually a lot more flexible and cost-effective because they are cheaper to implement and they have more functionality available to the users.
Purchasing a PABX in South Africa is fairly easy once you contact the various suppliers to get comparative quotes. You can compare features, support and price from each vendor and have the best possible solution installed into your offices. Your business communication will go unhindered and will be ready to go by the time you move into your new office.
Siemens Telephone Systems
Siemens Telephone Systems Are Guaranteed To ... Read more
Siemens Telephone Systems
Siemens Telephone Systems Are Guaranteed To Do the Job
Siemens telephone systems are known throughout the world as being one of the top telephony systems and people and businesses have been making use of their guaranteed and reliable products for many years now. They manufacture everything from a single handset to an entire telephony infrastructure that acts as a carrier for mobile telecoms companies. Even the base stations that your cellphones use have most likely been manufactured by Siemens at some point.
They have cordless systems, wireless systems, regular handsets that can be picked up or you can opt for a headset that allows you to free up your hands while you are on a call. They have analogue phones that work on the old systems that are still in operation and they also have digital phones to be used on the new exchanges that have been developed for improved communication.
More than Just a Means of Communication
A regular house phone only needs to handle one or two lines at any given time, purely because there aren't enough users to warrant using anymore than that. However when you look at a big company for example, you have to consider how many people need to have phone lines, what type of headset they need to be using and whether or not they are allowed to dial out.
You have full control over who calls where and you are even able to control the costs of all of it as well. You need to be able to provide full service to your incoming calls so that nobody goes unattended when they try to contact you. Your lines are always open and there is always someone there to pick up the phone when you call.
Whether you have a designated receptionist that answers all the calls and has them routed to the relevant person, or you set up a hunt line where the first available consultant gets the call sent to them directly so they can handle the customer's query. When you use a phone system that integrates all of that functionality, you begin to add a whole new level of interaction with your customers.
Siemens Telephone Systems to Suit Your Business
There several different Siemens telephone systems for you to choose from and each one has a particular function in mind. You may even want to use wireless or hands-free units so that your staff are not confined to their desks. Always make sure you keep your current and future needs in mind so that you always have a system that what you need, when you it to.
They have cordless systems, wireless systems, regular handsets that can be picked up or you can opt for a headset that allows you to free up your hands while you are on a call. They have analogue phones that work on the old systems that are still in operation and they also have digital phones to be used on the new exchanges that have been developed for improved communication.
You have full control over who calls where and you are even able to control the costs of all of it as well. You need to be able to provide full service to your incoming calls so that nobody goes unattended when they try to contact you. Your lines are always open and there is always someone there to pick up the phone when you call.
Whether you have a designated receptionist that answers all the calls and has them routed to the relevant person, or you set up a hunt line where the first available consultant gets the call sent to them directly so they can handle the customer's query. When you use a phone system that integrates all of that functionality, you begin to add a whole new level of interaction with your customers.
Telephone Management Systems
A Leading Supplier of Telephone Management Systems ... Read more
Telephone Management Systems
A Leading Supplier of Telephone Management Systems in South Africa
Today, in the wake of a crippling global recession, and with consumer spending severely reduced, it has become more important than ever for companies to cut their costs. In addition, since most still lack the capital needed to hire additional staff, it is also vital that existing employees are enabled to become more productive. In an age that is so dependent upon communications, it is not too surprising that improving the efficiency of telephone networks and installing the management systems to monitor their use has now become a major focus for both of these strategies in South Africa.
One huge cost cutter for many businesses has been the introduction of internet phones for long distance and international calling. By making use of a technology known as VoIP or Voice over Internet Protocol, the bulk of the communication takes place online and is thus exempt from the telecoms provider's charges except for those that apply to the local portion of the call.
Functions such as fax to email, voicemail and the ability to set up audio or video conference calls can all result in a significant contribution to a more efficient communication network as well as having a positive impact on expenditure. However, for total control and maximum economy when making use of these technologies, it is also important to know that they are being used appropriately, responsibly, efficiently and to their full potential. For this purpose, some means by which to provide automatic oversight of calls and other forms of communication will be needed.
SPOC Managed Services is a locally-based company that specialises in all aspects of electronic communications that has grown since it was established in 2003 to become a leading supplier of efficient telephone management systems to businesses in South Africa.
Used in conjunction with call-logging for maximum efficiency, the numerous functions may be accessed either by means of hardware such as a PBX installation or with the use of specialised, hosted software. Different products are designed to provide varying levels of functionality and may include such features as “hunt groups”. This is a function that defines a series of numbers and the order in which they should be rung when there is no response from the number originally called. This feature could be applied, for instance, to a support or sales facility, ensuring that the caller will get a response from someone in the appropriate department – one call lost could mean a sale or a client lost forever!
Another useful feature that most of us will have experienced, on many occasions, is the interactive call response. This is a facility by which incoming calls may be automatically routed to the correct department according to the verbal input provided by the caller in response to a set of questions. An alternative function may require the caller to press nominated numbers on the keypad instead and may even offer the caller the choice of providing either keypad or voice input.
Facilities like call recording for quality control or legal purposes, call records capturing time, date, duration and the caller and recipient's numbers and a fax to mail function for routing incoming faxes to an email address have made these telephone management systems indispensable to many companies in South Africa.
One huge cost cutter for many businesses has been the introduction of internet phones for long distance and international calling. By making use of a technology known as VoIP or Voice over Internet Protocol, the bulk of the communication takes place online and is thus exempt from the telecoms provider's charges except for those that apply to the local portion of the call.
Functions such as fax to email, voicemail and the ability to set up audio or video conference calls can all result in a significant contribution to a more efficient communication network as well as having a positive impact on expenditure. However, for total control and maximum economy when making use of these technologies, it is also important to know that they are being used appropriately, responsibly, efficiently and to their full potential. For this purpose, some means by which to provide automatic oversight of calls and other forms of communication will be needed.
SPOC Managed Services is a locally-based company that specialises in all aspects of electronic communications that has grown since it was established in 2003 to become a leading supplier of efficient telephone management systems to businesses in South Africa.
Used in conjunction with call-logging for maximum efficiency, the numerous functions may be accessed either by means of hardware such as a PBX installation or with the use of specialised, hosted software. Different products are designed to provide varying levels of functionality and may include such features as “hunt groups”. This is a function that defines a series of numbers and the order in which they should be rung when there is no response from the number originally called. This feature could be applied, for instance, to a support or sales facility, ensuring that the caller will get a response from someone in the appropriate department – one call lost could mean a sale or a client lost forever!
Another useful feature that most of us will have experienced, on many occasions, is the interactive call response. This is a facility by which incoming calls may be automatically routed to the correct department according to the verbal input provided by the caller in response to a set of questions. An alternative function may require the caller to press nominated numbers on the keypad instead and may even offer the caller the choice of providing either keypad or voice input.
Facilities like call recording for quality control or legal purposes, call records capturing time, date, duration and the caller and recipient's numbers and a fax to mail function for routing incoming faxes to an email address have made these telephone management systems indispensable to many companies in South Africa.
Siemens PABX Suppliers
Accredited Local Suppliers of Siemens Advanced ... Read more
Siemens PABX Suppliers
Accredited Local Suppliers of Siemens Advanced PABX Sytems
While the needs of the domestic telephone user can normally be satisfied with just a single installation and perhaps an additional extension, the requirements for the business environment are invariably far more extensive and complex. In fact it is usually necessary to create a private though mush smaller network similar to that of the public switched telephone network (PSTN) used by service providers to distribute and manage their nationwide telecommunication services. The business system, of which Siemens is a leading manufacturer, is known as PABX or Private Automatic Branch Exchange, although it is commonly abbreviated to just PBX, and SPOC Managed Services are among the leading accredited suppliers of these products in South Africa.
These systems are required to support both multiple lines and multiple telephones or “call stations” and are normally configured to provide numerous other useful functions. These additional functions are normally designed to enhance the overall telecommunication experience by providing the tools to ensure both greater efficiency and improved economy.
Among the precursors to these modern, multifunctional, installations were the so-called “key” and “hybrid” systems. The former allowed the user at any given call station to view and control incoming calls manually by means of a series of illuminated line button that indicated the source of a call. Hybrid systems combined this functionality with the ability to make internal and external calls without the need to first select a free line. In fact, modern versions of these older systems now allow a much wider range of functionality and, in the process, are tending to evolve into something a lot closer to a miniature branch exchange.
As approved partners and authorised suppliers of the advanced Siemens PABX range, SPOC Managed Services offers a complete range of these business communication network systems with capacity and functionality to meet the needs of any business from the relatively small concern with just a few call stations to the giant international enterprise that may be in need of almost unlimited capacity.
The systems are able to support a wide and varying range of technologies and communication protocols and thus the actual abilities of any given model have been selected so as to satisfy the specific needs of a given type of end user as closely as possible. The range includes models that are designed to utilise Time Division Multiplexing (TDM) in order to allow the apparent simultaneous transport of two or more signals via a single communication channel and thus both extending system capacity and reducing waiting time. In other models, SIP (Session Initiation Protocol) is offered and provided the means to manage audio or video conferencing and Voice over Internet Protocol (VoIP).
Among the many recent improvements to these systems has been the introduction of software that enables an administrator to add applications, allocate rights and configure various built-in functions with ease. In addition, the installation process has been considerably simplified, in many cases, allowing a business to be fully operational within a matter of hours.
The SPOC Managed Systems team can advise on the Siemens PABX system most suited to the needs of any given business and, in the role of accredited suppliers and installers of the manufacturer's world-renowned HiPath, Euroset and OpenStage ranges they may be assured of a reliable product, perfectly installed.
While the needs of the domestic telephone user can normally be satisfied with just a single installation and perhaps an additional extension, the requirements for the business environment are invariably far more extensive and complex. In fact it is usually necessary to create a private though mush smaller network similar to that of the public switched telephone network (PSTN) used by service providers to distribute and manage their nationwide telecommunication services. The business system, of which Siemens is a leading manufacturer, is known as PABX or Private Automatic Branch Exchange, although it is commonly abbreviated to just PBX, and SPOC Managed Services are among the leading accredited suppliers of these products in South Africa.
These systems are required to support both multiple lines and multiple telephones or “call stations” and are normally configured to provide numerous other useful functions. These additional functions are normally designed to enhance the overall telecommunication experience by providing the tools to ensure both greater efficiency and improved economy.
Among the precursors to these modern, multifunctional, installations were the so-called “key” and “hybrid” systems. The former allowed the user at any given call station to view and control incoming calls manually by means of a series of illuminated line button that indicated the source of a call. Hybrid systems combined this functionality with the ability to make internal and external calls without the need to first select a free line. In fact, modern versions of these older systems now allow a much wider range of functionality and, in the process, are tending to evolve into something a lot closer to a miniature branch exchange.
As approved partners and authorised suppliers of the advanced Siemens PABX range, SPOC Managed Services offers a complete range of these business communication network systems with capacity and functionality to meet the needs of any business from the relatively small concern with just a few call stations to the giant international enterprise that may be in need of almost unlimited capacity.
The systems are able to support a wide and varying range of technologies and communication protocols and thus the actual abilities of any given model have been selected so as to satisfy the specific needs of a given type of end user as closely as possible. The range includes models that are designed to utilise Time Division Multiplexing (TDM) in order to allow the apparent simultaneous transport of two or more signals via a single communication channel and thus both extending system capacity and reducing waiting time. In other models, SIP (Session Initiation Protocol) is offered and provided the means to manage audio or video conferencing and Voice over Internet Protocol (VoIP).
Among the many recent improvements to these systems has been the introduction of software that enables an administrator to add applications, allocate rights and configure various built-in functions with ease. In addition, the installation process has been considerably simplified, in many cases, allowing a business to be fully operational within a matter of hours.
The SPOC Managed Systems team can advise on the Siemens PABX system most suited to the needs of any given business and, in the role of accredited suppliers and installers of the manufacturer's world-renowned HiPath, Euroset and OpenStage ranges they may be assured of a reliable product, perfectly installed.
VoIP Services
The Rapid Growth of Versatile VoIP Services Read more
VoIP Services
The Rapid Growth of Versatile VoIP Services
It's claimed that the origins of this advanced communication technology can be traced back to as early as 1973 when a Network Voice Protocol (NVP) was developed for use with the precursor of the modern internet known, then, as Arpanet. In the following years, numerous parties were involved in developing improvements to and extensions of the basic protocol but it was not until 1994 that the first viable system for public use became available with the release of a Freeware application designed to operate on the Linux platform. Since then the growth of so-called VoIP or Voice over Internet Protocol services and their applications has been little short of incredible.It was another year before mainstream IT companies such as Microsoft and Intel joined in this modern day rush for gold that, with the combined input of numerous other specialist developers, led to the world-wide proliferation of the technology and, in 2004, the emergence of the first commercial telecommunications providers to offer it.
In South Africa, internet facilities have tended to lag behind those of the developed countries and even one or two of the so-called third world nations. This situation is now changing rapidly and even the country's national telecoms provider has been obliged to abandon its self-interested resistance to the use of internet protocol as a means of transmitting voice and other data types that were, traditionally, a captive market for its copper network.
Today, with the aid of industry specialists such as SPOC Managed Services, the benefits of various VoIP services are steadily becoming available to all South Africans. Of those benefits, the significant reduction in the cost of the various types of call possible with internet telephony is, for the majority of users, the most important one. So, how exactly is this cost reduction achieved?
The greater the distance over which the signal is to be transmitted, the greater the potential saving. In practice, the only segment of the call that carries a charge is that between the subscriber and the telecoms service provider who then routes the incoming call to the internet for transmission directly to the recipient's PC, laptop or mobile device. Depending upon the agreement with the broadband supplier, a very small and variable portion of the monthly service fee will also accrue to the overall cost. Where the bandwidth allowance is uncapped, this amount is barely significant.
Telephone calls, faxes and text messages are all possible using VoIP services and distance is no object. Consequently, for South Africans with friends or relatives in Britain, Australia or California, the cost of keeping in touch need be no greater than when dialling a Sandton number from Randburg.
It's claimed that the origins of this advanced communication technology can be traced back to as early as 1973 when a Network Voice Protocol (NVP) was developed for use with the precursor of the modern internet known, then, as Arpanet. In the following years, numerous parties were involved in developing improvements to and extensions of the basic protocol but it was not until 1994 that the first viable system for public use became available with the release of a Freeware application designed to operate on the Linux platform. Since then the growth of so-called VoIP or Voice over Internet Protocol services and their applications has been little short of incredible.It was another year before mainstream IT companies such as Microsoft and Intel joined in this modern day rush for gold that, with the combined input of numerous other specialist developers, led to the world-wide proliferation of the technology and, in 2004, the emergence of the first commercial telecommunications providers to offer it.
In South Africa, internet facilities have tended to lag behind those of the developed countries and even one or two of the so-called third world nations. This situation is now changing rapidly and even the country's national telecoms provider has been obliged to abandon its self-interested resistance to the use of internet protocol as a means of transmitting voice and other data types that were, traditionally, a captive market for its copper network.
Today, with the aid of industry specialists such as SPOC Managed Services, the benefits of various VoIP services are steadily becoming available to all South Africans. Of those benefits, the significant reduction in the cost of the various types of call possible with internet telephony is, for the majority of users, the most important one. So, how exactly is this cost reduction achieved?
The greater the distance over which the signal is to be transmitted, the greater the potential saving. In practice, the only segment of the call that carries a charge is that between the subscriber and the telecoms service provider who then routes the incoming call to the internet for transmission directly to the recipient's PC, laptop or mobile device. Depending upon the agreement with the broadband supplier, a very small and variable portion of the monthly service fee will also accrue to the overall cost. Where the bandwidth allowance is uncapped, this amount is barely significant.
Telephone calls, faxes and text messages are all possible using VoIP services and distance is no object. Consequently, for South Africans with friends or relatives in Britain, Australia or California, the cost of keeping in touch need be no greater than when dialling a Sandton number from Randburg.
KIRK Handsets
Supplier of the Specialised Range of KIRK Handsets Read more
KIRK Handsets
Supplier of the Specialised Range of KIRK Handsets
When referring to a company trading as SPOC Managed Services and that also handles a range of telephony products known as KIRK Handsets, it is really quite difficult to avoid some reference to the popular hero and fictional captain of the Starship Enterprise. Though bearing very little resemblance to the miniature, hands-free communicators worn by the spacefaring captain and his intrepid crew, these units are, nevertheless, capable of some very specialised and valuable functions. Targeted capabilities and exceptional versatility have served to render these efficient wireless units invaluable to many thousands of highly mobile men and women employed in a wide variety of occupations.
The product range, for instance, features the 70 series, a set of 3 models, designated as the 7010, 7020 and 7030 respectively, and that have been designed for use by workers within the health sector. Among the industry-specific features that typify them is the ability to resist the effects of accidental splashing and deliberate treatment with disinfectant liquids, dust protection, membrane covered keys for easy cleaning, personal alarms and motion sensors. These are all very important requirements for any telephone that is designed to operate under the conditions typically encountered in a hospital or similar healthcare environment.
Designed with those workers that must often operate alone and sometimes designated in high risk areas in mind, the range of KIRK Handsets includes a particularly rugged product, known as the 60 series that combines wide functionality with the extra durability needed in this type of environment. The 6020 and 6040 are capable of running various work-related applications, while these units are also able to support a headset connection for hands-free operation.
Having little or no need for many of the more specialised features required by members of the nursing and manufacturing sectors, the 50 series has been aimed more at the daily needs of administrators. To this end, the range has been designed to take into account their exceptionally high usage as well as their specific communications needs. As a consequence, the 5020 and 5040 models offer maximised capacity with a talk time of 24 hours and a standby life of 200 hours. An elegant design with a full colour screen, transfer key and caller ID facilities all combine to adapt these units perfectly to the needs of the busy office worker that is constantly on the move.
The 40 series is made up of the 4020, 4040 and the 4080 models with each one adapted to its own user niche. The bottom-end 4020 should suit retail and manufacturing personnel but lacks that headset connection offered by the 4040 that renders it hands-free and better suited elsewhere. For those working in refineries, chemical engineering plants and other environments where there is a risk of fire or explosion, the 4080 is an IP64 classified unit that carries both IEC and ATEX approval and is the wireless communication device of choice.
Where it is only required to provide the most basic wireless telephony services, these are adequately provided by the entry level 2010 model. Particularly simple to use, it is compact and light in weight and thus easily carried from place to place. The range of KIRK Handsets represents just one aspect of the specialist communications facilities available from SPOC Managed Services.
When referring to a company trading as SPOC Managed Services and that also handles a range of telephony products known as KIRK Handsets, it is really quite difficult to avoid some reference to the popular hero and fictional captain of the Starship Enterprise. Though bearing very little resemblance to the miniature, hands-free communicators worn by the spacefaring captain and his intrepid crew, these units are, nevertheless, capable of some very specialised and valuable functions. Targeted capabilities and exceptional versatility have served to render these efficient wireless units invaluable to many thousands of highly mobile men and women employed in a wide variety of occupations.
The product range, for instance, features the 70 series, a set of 3 models, designated as the 7010, 7020 and 7030 respectively, and that have been designed for use by workers within the health sector. Among the industry-specific features that typify them is the ability to resist the effects of accidental splashing and deliberate treatment with disinfectant liquids, dust protection, membrane covered keys for easy cleaning, personal alarms and motion sensors. These are all very important requirements for any telephone that is designed to operate under the conditions typically encountered in a hospital or similar healthcare environment.
Designed with those workers that must often operate alone and sometimes designated in high risk areas in mind, the range of KIRK Handsets includes a particularly rugged product, known as the 60 series that combines wide functionality with the extra durability needed in this type of environment. The 6020 and 6040 are capable of running various work-related applications, while these units are also able to support a headset connection for hands-free operation.
Having little or no need for many of the more specialised features required by members of the nursing and manufacturing sectors, the 50 series has been aimed more at the daily needs of administrators. To this end, the range has been designed to take into account their exceptionally high usage as well as their specific communications needs. As a consequence, the 5020 and 5040 models offer maximised capacity with a talk time of 24 hours and a standby life of 200 hours. An elegant design with a full colour screen, transfer key and caller ID facilities all combine to adapt these units perfectly to the needs of the busy office worker that is constantly on the move.
The 40 series is made up of the 4020, 4040 and the 4080 models with each one adapted to its own user niche. The bottom-end 4020 should suit retail and manufacturing personnel but lacks that headset connection offered by the 4040 that renders it hands-free and better suited elsewhere. For those working in refineries, chemical engineering plants and other environments where there is a risk of fire or explosion, the 4080 is an IP64 classified unit that carries both IEC and ATEX approval and is the wireless communication device of choice.
Where it is only required to provide the most basic wireless telephony services, these are adequately provided by the entry level 2010 model. Particularly simple to use, it is compact and light in weight and thus easily carried from place to place. The range of KIRK Handsets represents just one aspect of the specialist communications facilities available from SPOC Managed Services.
Polycom Conference Phones
Polycom Conference Phones Set the Industry Standard Read more
Polycom Conference Phones
Polycom Conference Phones Set the Industry Standard
We live in an age in which the need for instant communication and quick decisions has become increasingly important to a wide range of activities. Traders in need of the latest commodity prices in order to conduct profitable dealings; doctors and surgeons appealing for urgent advice from colleagues on the far side of the globe are just two instances in which the exchange could prove crucial. From a practical perspective, such communication may be of little benefit unless it is crystal clear and uninterrupted. To assure this level of performance, many users now favour the range of conference phones manufactured by Polycom.
We have all, at some time, suffered the constant hiss and crackle of static, echoing and intermittent drop-outs or fading during our attempts to converse with friends or relatives living overseas. While such calls are obviously important to those that make them, they are rarely critical. This is in sharp contrast to certain working environments, in which the use of the terms “stat”, “emergency” and “mission-critical” tends to be the rule rather than the exception.
Perhaps even more significant, however, is that the communication required in such cases, will frequently involve numerous participants in several different locations. This makes the need for exceptional sound quality and clarity even more essential. Standard instruments tend to be fairly directional, requiring the user to sit very close and in line with the pickup and are really more suited to a single user. Conscious of the real life situation in which, typically, a number of people are likely to be sharing the same station, the Polycom conference phones are designed to support full 360° sound pickup; just perfect for multiple users.
Telecommunications are in a state of transition. While many users still retain their more conventional analogue installations, a great many have chosen to adopt newer technology. Using the system known as voice over internet protocol or VoIP, they enjoy far greater functionality while paying considerably less for their calls. In this respect too, the manufacturer has recognised the needs of both with the development of two separate products ranges; one for use with analogue lines and the other for compatibility with VoIP networks. In addition, its “SoundStation Duo” model is actually suitable for use on either type of network
Individual model in both ranges are designed specifically to suit small or medium-sized rooms or for desktop use and, of these, some may also offer additional features such as Bluetooth conferencing that is particularly useful in smaller spaces. In addition to the instruments themselves, there are a number of useful accessories with which their function may be extended. These include such useful items as a computer calling kit, a cell phone cable, a wireless lapel microphone and even a subwoofer for the ultimate sound experience.
Unfailing attention to detail, an unerring ability to divine and meet the needs of the end user and the extensive technical experience gained during more than 20 years in the specialised communications industry has seen the manufacturer of these devices setting the industry's bench mark for worldwide.
In South Africa, the brand is expertly supported by another market leader whose own business ideals closely parallel those of the manufacturer. SPOC Managed Systems are resellers of Polycom conference phones in Gauteng.
We live in an age in which the need for instant communication and quick decisions has become increasingly important to a wide range of activities. Traders in need of the latest commodity prices in order to conduct profitable dealings; doctors and surgeons appealing for urgent advice from colleagues on the far side of the globe are just two instances in which the exchange could prove crucial. From a practical perspective, such communication may be of little benefit unless it is crystal clear and uninterrupted. To assure this level of performance, many users now favour the range of conference phones manufactured by Polycom.
We have all, at some time, suffered the constant hiss and crackle of static, echoing and intermittent drop-outs or fading during our attempts to converse with friends or relatives living overseas. While such calls are obviously important to those that make them, they are rarely critical. This is in sharp contrast to certain working environments, in which the use of the terms “stat”, “emergency” and “mission-critical” tends to be the rule rather than the exception.
Perhaps even more significant, however, is that the communication required in such cases, will frequently involve numerous participants in several different locations. This makes the need for exceptional sound quality and clarity even more essential. Standard instruments tend to be fairly directional, requiring the user to sit very close and in line with the pickup and are really more suited to a single user. Conscious of the real life situation in which, typically, a number of people are likely to be sharing the same station, the Polycom conference phones are designed to support full 360° sound pickup; just perfect for multiple users.
Telecommunications are in a state of transition. While many users still retain their more conventional analogue installations, a great many have chosen to adopt newer technology. Using the system known as voice over internet protocol or VoIP, they enjoy far greater functionality while paying considerably less for their calls. In this respect too, the manufacturer has recognised the needs of both with the development of two separate products ranges; one for use with analogue lines and the other for compatibility with VoIP networks. In addition, its “SoundStation Duo” model is actually suitable for use on either type of network
Individual model in both ranges are designed specifically to suit small or medium-sized rooms or for desktop use and, of these, some may also offer additional features such as Bluetooth conferencing that is particularly useful in smaller spaces. In addition to the instruments themselves, there are a number of useful accessories with which their function may be extended. These include such useful items as a computer calling kit, a cell phone cable, a wireless lapel microphone and even a subwoofer for the ultimate sound experience.
Unfailing attention to detail, an unerring ability to divine and meet the needs of the end user and the extensive technical experience gained during more than 20 years in the specialised communications industry has seen the manufacturer of these devices setting the industry's bench mark for worldwide.
In South Africa, the brand is expertly supported by another market leader whose own business ideals closely parallel those of the manufacturer. SPOC Managed Systems are resellers of Polycom conference phones in Gauteng.
Conferencing Phones
Improve Communication with Conferencing Phones Read more
Conferencing Phones
Improve Communication with Conferencing Phones
Communication within any company is crucial as it is one of the most essential functions of any organisation. There are various methods of communication, including email, telephone, wireless and instant messaging, although telephone services are still the most widely used medium in the corporate world. One of the more popular benefits of telephone calls is that it allows for conferencing facilities.
Communication within any company is crucial as it is one of the most essential functions of any organisation. There are various methods of communication, including email, telephone, wireless and instant messaging, although telephone services are still the most widely used medium in the corporate world. One of the more popular benefits of telephone calls is that it allows for conferencing facilities.
Since communication takes place on a daily basis, the need for conferencing phones has significantly increased. Conference calling is beneficial to companies of all sizes as it allows individuals to connect with each other, regardless of their physical location. This eliminates the need for additional travelling costs, and also cuts down on the time spent on meetings.
Conference calls are very useful in that they can be implemented in virtually any size organisation, thereby saving a significant amount of time on meeting arrangements. Staff meetings can now be conducted with employees being in different parts of the world, and this has also allowed many businesses to have their employees work from home or on the road, since they can easily connect with a call. As with any business time is money, and by saving time by way of travelling costs, companies and organisations can significantly cut down on operational costs.
In general, a conference call takes place over the phone without any need for face-to-face communication. As such, businesses are installing conferencing phones in their meeting rooms or offices, where employees or management can just simply place the call and connect with individuals in any part of the world. But with conferencing there is also the option of face-to-face meetings should it be required, which is why some companies may choose to install webcams as to provide a visual connection to their participants as well.
There is a lot of flexibility when it comes to conference calling; each participant can choose to remain at his or he own desk or office, while being connected with other individuals. Calls can be placed at any time, allowing to fit in with any schedule. People in different countries can all take part in a conference call at any time of day, they just need to ensure that when time zones differ, arrangements are made beforehand for a specific time and date.
SPOC Management Services specialises in communications and provides a range of solutions to small companies and large organisations. They are also a supplier of telecommunications and PABX equipment and assist customers with installation, technical support, and product advice. They provide conferencing phones for any size organisation and assists customers throughout South Africa.
Conference calls are very useful in that they can be implemented in virtually any size organisation, thereby saving a significant amount of time on meeting arrangements. Staff meetings can now be conducted with employees being in different parts of the world, and this has also allowed many businesses to have their employees work from home or on the road, since they can easily connect with a call. As with any business time is money, and by saving time by way of travelling costs, companies and organisations can significantly cut down on operational costs.
In general, a conference call takes place over the phone without any need for face-to-face communication. As such, businesses are installing conferencing phones in their meeting rooms or offices, where employees or management can just simply place the call and connect with individuals in any part of the world. But with conferencing there is also the option of face-to-face meetings should it be required, which is why some companies may choose to install webcams as to provide a visual connection to their participants as well.
There is a lot of flexibility when it comes to conference calling; each participant can choose to remain at his or he own desk or office, while being connected with other individuals. Calls can be placed at any time, allowing to fit in with any schedule. People in different countries can all take part in a conference call at any time of day, they just need to ensure that when time zones differ, arrangements are made beforehand for a specific time and date.
SPOC Management Services specialises in communications and provides a range of solutions to small companies and large organisations. They are also a supplier of telecommunications and PABX equipment and assist customers with installation, technical support, and product advice. They provide conferencing phones for any size organisation and assists customers throughout South Africa.
Siemens PABX Systems
Siemens PABX Systems for Growing Businesses Read more
Siemens PABX Systems
Siemens PABX Systems for Growing Businesses
A crucial part of any growing business is to have effective communication. This includes both internal and external efforts and in order to streamline this process, a reliable system needs to be implemented. Making use of a Private Automated Branch Exchange (PABX) system is beneficial in many ways, and companies all over the world are implementing these networks on a daily basis to streamline all communications.
PABX systems are generally used to connect internal telephone lines and extensions within a company or organisation, and these extensions can refer to telephones, modems or fax machines. One of the most important benefits of these networks is the ability to share resources amongst employees. These internal networks can help to share telephone lines and extensions amongst all employees, and manage all of these lines as one unit.
Calls can be transferred between people, put on hold, or connected to a conference call. When outsiders phone a company, they can either phone directly to the extension, or be helped by an operator, which will then route the call to the correct person. This is all centrally managed and save a significant amount of costs for the organisation, which is especially helpful for growing businesses.
The main difference between these networks and Public Switched Telephone Networks (PSTNs) is that a PABX system will automatically select the outgoing line to be used, whereas users on a PSTN need to select it manually when they place a call. This adds to its ease of use and functionality; allowing users to have access to shared company resources at all times. Fax lines work on the same principal, and fax machines can be used simply by making a call and the system will automatically select the line to use.
By handling a company's data and telephone needs, it is essential to have a reliable and robust system that can provide you with all the functionalities you require to facilitate effective communication throughout your organisation. It should also be easily scalable so that you can upgrade as your company grows and expands.
Hosted networks are also becoming very popular and they are especially beneficial for companies that do not have the necessary resources to completely manage their telephone communications. These networks are then outsourced to a service provider that handles everything on their behalf, and calls and data features are seamlessly forwarded via the internet. There are cost savings to benefit from when using hosted solutions, and many companies are making the switch. Service agreements can be entered into; allowing an organisation to have access to a dedicated service with support and backup when they need it.
SPOC Managed Services provides a range of Siemens PABX systems that are aimed at both small businesses and large organisations. This includes the HiPath 1100 for smaller companies of 140 users or less, as well as the HiPath 3000 for larger organisations that need powerful communication features. SPCO also provides installation and management services to clients throughout South Africa.
A crucial part of any growing business is to have effective communication. This includes both internal and external efforts and in order to streamline this process, a reliable system needs to be implemented. Making use of a Private Automated Branch Exchange (PABX) system is beneficial in many ways, and companies all over the world are implementing these networks on a daily basis to streamline all communications.
PABX systems are generally used to connect internal telephone lines and extensions within a company or organisation, and these extensions can refer to telephones, modems or fax machines. One of the most important benefits of these networks is the ability to share resources amongst employees. These internal networks can help to share telephone lines and extensions amongst all employees, and manage all of these lines as one unit.
Calls can be transferred between people, put on hold, or connected to a conference call. When outsiders phone a company, they can either phone directly to the extension, or be helped by an operator, which will then route the call to the correct person. This is all centrally managed and save a significant amount of costs for the organisation, which is especially helpful for growing businesses.
The main difference between these networks and Public Switched Telephone Networks (PSTNs) is that a PABX system will automatically select the outgoing line to be used, whereas users on a PSTN need to select it manually when they place a call. This adds to its ease of use and functionality; allowing users to have access to shared company resources at all times. Fax lines work on the same principal, and fax machines can be used simply by making a call and the system will automatically select the line to use.
By handling a company's data and telephone needs, it is essential to have a reliable and robust system that can provide you with all the functionalities you require to facilitate effective communication throughout your organisation. It should also be easily scalable so that you can upgrade as your company grows and expands.
Hosted networks are also becoming very popular and they are especially beneficial for companies that do not have the necessary resources to completely manage their telephone communications. These networks are then outsourced to a service provider that handles everything on their behalf, and calls and data features are seamlessly forwarded via the internet. There are cost savings to benefit from when using hosted solutions, and many companies are making the switch. Service agreements can be entered into; allowing an organisation to have access to a dedicated service with support and backup when they need it.
SPOC Managed Services provides a range of Siemens PABX systems that are aimed at both small businesses and large organisations. This includes the HiPath 1100 for smaller companies of 140 users or less, as well as the HiPath 3000 for larger organisations that need powerful communication features. SPCO also provides installation and management services to clients throughout South Africa.
IP PBX (Siemens)
The Advantages of Siemens' IP PBX over the Traditional PBX Systems Read more
IP PBX (Siemens)
The Advantages of Siemens' IP PBX over the Traditional PBX Systems
Now that the VoIP industry has taken off, more and more people are investing in this fantastic technology. However, along with its popularity, there are new advancements that have made choosing which phone system to invest in slightly more difficult. You will need to consider numerous factors which will influence the ultimate decision you make with regard to your telephone service.
At the moment, the two most popular types available for you to choose from is the Siemens' IP PBX over the traditional system. This acronym actually stands for a private branch exchange system. The chances are good that if you have ever worked in an office setting before, then you have probably used a private branch exchange system before at some time or another.
The PBX system works much the same way as a traditional phone would, making use of cables in order to connect with other phones. However, the calls are all routed through the main phone network through the private branch exchange system which enables it to connect to the company's entire network. The IP PBX system works in a similar way, only instead of making use of the conventional cables which are associated with traditional landlines, the calls are sent through an internet protocol phone system and travels through the LAN connection of the office.
You may wonder what benefits one system has over the other if calls are sent in both systems using phone sets and hardware. Firstly, since the internet protocol private branch exchange system relies completely on the LAN connection of your office to work, this is the only path through which your office's calls can then be routed. It is true that you will still need the essential hardware on your promises but it will certainly not make relaying the phone calls any clearer or faster for that matter.
People might also think that it will be much more expensive investing in this phone system compared to investing in a hosted private branch exchange alternative. You might initially have to invest a sum in the setting up of your system and hardware, but you can rest assured knowing that the entire system is yours and you will not need to be subjected to increased rates when your subscription matures or ends. You will find that an IP private branch exchange structure will be much more affordable in the long run, particularly if you have many employees that use the system.
Now that the VoIP industry has taken off, more and more people are investing in this fantastic technology. However, along with its popularity, there are new advancements that have made choosing which phone system to invest in slightly more difficult. You will need to consider numerous factors which will influence the ultimate decision you make with regard to your telephone service.
At the moment, the two most popular types available for you to choose from is the Siemens' IP PBX over the traditional system. This acronym actually stands for a private branch exchange system. The chances are good that if you have ever worked in an office setting before, then you have probably used a private branch exchange system before at some time or another.
The PBX system works much the same way as a traditional phone would, making use of cables in order to connect with other phones. However, the calls are all routed through the main phone network through the private branch exchange system which enables it to connect to the company's entire network. The IP PBX system works in a similar way, only instead of making use of the conventional cables which are associated with traditional landlines, the calls are sent through an internet protocol phone system and travels through the LAN connection of the office.
You may wonder what benefits one system has over the other if calls are sent in both systems using phone sets and hardware. Firstly, since the internet protocol private branch exchange system relies completely on the LAN connection of your office to work, this is the only path through which your office's calls can then be routed. It is true that you will still need the essential hardware on your promises but it will certainly not make relaying the phone calls any clearer or faster for that matter.
People might also think that it will be much more expensive investing in this phone system compared to investing in a hosted private branch exchange alternative. You might initially have to invest a sum in the setting up of your system and hardware, but you can rest assured knowing that the entire system is yours and you will not need to be subjected to increased rates when your subscription matures or ends. You will find that an IP private branch exchange structure will be much more affordable in the long run, particularly if you have many employees that use the system.
PBX Systems
The Many Benefits of a PBX System Read more
PBX Systems
The Many Benefits of a PBX System
There is no denying the many benefits a PBX system can hold for a small to medium sized business. This telephone system's fantastic technology continues to revolutionize the way companies do business and communicate with internal staff. Many of these telephone units are being snatched up by small and medium sized enterprises for their many great benefits and fantastic features.Whereas in the past it might have been slightly without reach of many small businesses, thanks to hosted IP based setups, many smaller companies are now able to afford these devices. This means that businesses – regardless of their size can all benefit from the benefits these particular options have to offer.
You will soon start to discover the many benefits its vast features offer your company. It will definitely increase your employee productivity and improve your company's efficiency while providing professional communication solutions for your business. Depending on the requirements of your business, your system will be able to offer you various top of the line services and features.
Some of the standard features available on these phones include the following:
Apart from all these fantastic and value adding features, these units are being used by the top Fortune 500 companies and small businesses alike. Additional features you can enjoy include voicemail transcription, remote employee support and multiple user connectivity.
The cost that this setup will run to your company will depend on the features required for your company. However you should remember that an effective system like this can help to empower your company and make your company even more effective. This will help you to become more competitive and increase efficiency and efficacy of your employees and departments.
There is no denying the many benefits a PBX system can hold for a small to medium sized business. This telephone system's fantastic technology continues to revolutionize the way companies do business and communicate with internal staff. Many of these telephone units are being snatched up by small and medium sized enterprises for their many great benefits and fantastic features.Whereas in the past it might have been slightly without reach of many small businesses, thanks to hosted IP based setups, many smaller companies are now able to afford these devices. This means that businesses – regardless of their size can all benefit from the benefits these particular options have to offer.
You will soon start to discover the many benefits its vast features offer your company. It will definitely increase your employee productivity and improve your company's efficiency while providing professional communication solutions for your business. Depending on the requirements of your business, your system will be able to offer you various top of the line services and features.
Some of the standard features available on these phones include the following:
- Call transfer: With this fantastic feature you are sure to never miss a business call again. Regardless of whether you are at home, in your seat, somewhere in the office or even on the road with your hands-free kit, calls meant for you can instantly be transferred to you wherever you find yourself. Any calls that are meant for you will be routed to the specified numbers where you can be reached.
- Call waiting: This feature usually forms part of the hosted service that providers make available to companies. You will receive an alert that an incoming call is waiting if you are engaged on another call. This alert normally comes in the form of a non-intrusive continuous beeping. The person phoning you will have their number displayed on the screen, in order for you to accurately decide on the priority of the waiting call.
- Three way calling: This self explanatory beneficial feature is one of the most popular features of this system. It allows three people to be connected to a single call at the same time.
- Call conferencing: This feature not only saves time but offers real time connectivity between management, employees and clients, or suppliers or any other vested party. This feature offers cost effective time management in place of face to face meetings.
Apart from all these fantastic and value adding features, these units are being used by the top Fortune 500 companies and small businesses alike. Additional features you can enjoy include voicemail transcription, remote employee support and multiple user connectivity.
The cost that this setup will run to your company will depend on the features required for your company. However you should remember that an effective system like this can help to empower your company and make your company even more effective. This will help you to become more competitive and increase efficiency and efficacy of your employees and departments.
VoIP Providers
Why You Should Invest in VoIP Providers Read more
VoIP Providers
Why You Should Invest in VoIP Providers
The benefits of investing in such technology are many. Some of the most obvious benefits of investing in this technology include:
You can make a voice call using your own phone which is connected to the web through a special adapter, or you can make the call using your internet connected computer. The method that will work best for you will depend on how you intend to use your special handset provided with the system. Should you only wish to communicate with your family and friends over the web then one of the many free services should be good enough for you. There are paid options available for business people and corporate companies.
The voice over internet protocol system still normally interfaces with the PSTN network, or the traditional public switched telephone network, which makes for transparent telephone communications around the world. Most of the suppliers in this field will offer their customers extra numbers in numerous locations – these numbers are referred to as virtual numbers.
A system designated number allows you to communicate with absolutely anyone in the world, using your internet connection. You can make voice data calls using your internet connection; however you will need a broadband connection in order for there to be no delays when making the call. More and more companies and homes have broadband connections, so it won't be much of a problem to add voice over IP.
Businesses who want to keep up to date with the latest technology will need to invest in phone systems that work over the internet. These systems are able to not only boost the revenues of your company but will enhance your organization's productivity and increase customer satisfaction.
The prices of different packages of this type will vary from one provider to the next, but the price will mostly be influenced by the level of features you require. If you need to make frequent international phone calls, a VoIP phone system might be of exceptional value to you then.
With the increasing popularity of these setups, more and more providers are entering the market. This is a good thing for customers seeking out this particular type of package, as this influx of providers in the market will inevitably drive market prices down. You will be able to invest in the package and unit of your liking, knowing you are receiving the very best service at the best possible rate.
The benefits of investing in such technology are many. Some of the most obvious benefits of investing in this technology include:
- Voicemail
- Automatic forward options
- Advanced offerings such as call forwarding, call waiting, caller ID and being able to see the caller ID of an incoming call while busy on another
- Being notified via email of new voicemails
- Play voicemail messages on your PC using internet access
- Online settings and account management
You can make a voice call using your own phone which is connected to the web through a special adapter, or you can make the call using your internet connected computer. The method that will work best for you will depend on how you intend to use your special handset provided with the system. Should you only wish to communicate with your family and friends over the web then one of the many free services should be good enough for you. There are paid options available for business people and corporate companies.
The voice over internet protocol system still normally interfaces with the PSTN network, or the traditional public switched telephone network, which makes for transparent telephone communications around the world. Most of the suppliers in this field will offer their customers extra numbers in numerous locations – these numbers are referred to as virtual numbers.
A system designated number allows you to communicate with absolutely anyone in the world, using your internet connection. You can make voice data calls using your internet connection; however you will need a broadband connection in order for there to be no delays when making the call. More and more companies and homes have broadband connections, so it won't be much of a problem to add voice over IP.
Businesses who want to keep up to date with the latest technology will need to invest in phone systems that work over the internet. These systems are able to not only boost the revenues of your company but will enhance your organization's productivity and increase customer satisfaction.
The prices of different packages of this type will vary from one provider to the next, but the price will mostly be influenced by the level of features you require. If you need to make frequent international phone calls, a VoIP phone system might be of exceptional value to you then.
With the increasing popularity of these setups, more and more providers are entering the market. This is a good thing for customers seeking out this particular type of package, as this influx of providers in the market will inevitably drive market prices down. You will be able to invest in the package and unit of your liking, knowing you are receiving the very best service at the best possible rate.
Siemens Conference Phones
Take Your Business Communications to the Next Level with Siemens Conference Phones Read more
Siemens Conference Phones
Take Your Business Communications to the Next Level with Siemens Conference Phones
In the corporate and business world, Siemens conference phones are quite popular. Conference and group calls are vitally important if you want your entire team to be on the same page. These types of calls can also be extremely useful if you are trying to sell a concept, product or service to potential investors. At SPOC Managed Services you can expect to be presented with a wide range of phones that are simply ideal for conference calling and so on.
Siemens conference phones certainly have a lot to offer. Siemens phones for conference use generally offer speaker phones and multiple line appearance displays. A favourite feature is often hands free dialling and the fact that most advanced systems also offer internet lines and fax lines too. Clarity is essential for conference telephone systems and this is something that the range of Siemens phones can guarantee.
You are assured that a cost-effective product to be supplied to you and an after sales service that is nothing short of absolutely impressive. We have been serving the South African market in Gauteng for many years and if there is a customised service that you need, simply let us know and we ensure that your needs are attended to. When purchasing a conference phone from the Siemens range you can rest assured that you will be receiving a product that is engineered with skill and sheer quality in mind.
We will provide you with access to a range of technologically advanced telecommunication systems that are designed to ensure that you can easily gain a competitive edge in your chosen market. Our range of Siemens conference phones is simply ideal for businesses of all sizes. With this particular system you can expect to communicate effectively and clearly when required.
SPOC Managed Services is a team that takes great pride in ensuring that each of its clients is provided with nothing less than the best in terms of product quality as well as value for money. We will present you with a wide range of options to choose from and then proceed to professionally install your new telecommunications system for you and show you how to make effective use thereof.
SPOC Managed Services understands that in the corporate world you need to think on your feet and have immediate access to systems and services that work perfectly, every time, without fail. With this in mind we stock only a range of the finest and most reputable brands and products that the South African market has to offer. Finding communication solutions to meet with your specific business needs is our focus and dedication.
When looking for access to a range of the best Siemens conference phones on the market, take the time to chat to one of our knowledgeable and friendly consultants who will ensure that the right system for the job is presented to you for your consideration. Ensure that you can take your business and its communications to the next level with the dedicated assistance of SPOC Managed Services.
In the corporate and business world, Siemens conference phones are quite popular. Conference and group calls are vitally important if you want your entire team to be on the same page. These types of calls can also be extremely useful if you are trying to sell a concept, product or service to potential investors. At SPOC Managed Services you can expect to be presented with a wide range of phones that are simply ideal for conference calling and so on.
Siemens conference phones certainly have a lot to offer. Siemens phones for conference use generally offer speaker phones and multiple line appearance displays. A favourite feature is often hands free dialling and the fact that most advanced systems also offer internet lines and fax lines too. Clarity is essential for conference telephone systems and this is something that the range of Siemens phones can guarantee.
You are assured that a cost-effective product to be supplied to you and an after sales service that is nothing short of absolutely impressive. We have been serving the South African market in Gauteng for many years and if there is a customised service that you need, simply let us know and we ensure that your needs are attended to. When purchasing a conference phone from the Siemens range you can rest assured that you will be receiving a product that is engineered with skill and sheer quality in mind.
We will provide you with access to a range of technologically advanced telecommunication systems that are designed to ensure that you can easily gain a competitive edge in your chosen market. Our range of Siemens conference phones is simply ideal for businesses of all sizes. With this particular system you can expect to communicate effectively and clearly when required.
SPOC Managed Services is a team that takes great pride in ensuring that each of its clients is provided with nothing less than the best in terms of product quality as well as value for money. We will present you with a wide range of options to choose from and then proceed to professionally install your new telecommunications system for you and show you how to make effective use thereof.
SPOC Managed Services understands that in the corporate world you need to think on your feet and have immediate access to systems and services that work perfectly, every time, without fail. With this in mind we stock only a range of the finest and most reputable brands and products that the South African market has to offer. Finding communication solutions to meet with your specific business needs is our focus and dedication.
When looking for access to a range of the best Siemens conference phones on the market, take the time to chat to one of our knowledgeable and friendly consultants who will ensure that the right system for the job is presented to you for your consideration. Ensure that you can take your business and its communications to the next level with the dedicated assistance of SPOC Managed Services.
Siemens VoIP
Save Money on Siemens VoIP Systems Read more
Save Money on Siemens VoIP Systems Read more
Siemens VoIP
Save Money on Siemens VoIP Systems
Siemens VoIP phones are those which allow for one to communicate via internet protocol. Those who have a VoIP system will not need to make a call using their regular telephone line. If you have a computer and access to broadband or ADSL, then you have the perfect situation for setting up a VoIP system. You will find the system easy to install and even easier to make use of.
Save Money on Siemens VoIP Systems
Siemens VoIP phones are those which allow for one to communicate via internet protocol. Those who have a VoIP system will not need to make a call using their regular telephone line. If you have a computer and access to broadband or ADSL, then you have the perfect situation for setting up a VoIP system. You will find the system easy to install and even easier to make use of.
Siemens VoIP systems are designed to provide professional and convenient telecommunications to both business and private users. These types of systems actually help small, medium and large businesses to save on costs when it comes to telephone bills and so on. One of the major conveniences to having a VoIP system is the fact that one can make a phone call from their laptop or computer from anywhere and at any time as long as they have access to a decent internet connection.
VoIP systems send digital signals over the internet. These signals are converted from analog signal to digital signal. Of course the Siemens range of these phones offers more than just mere phone calls – those who invest in a Siemens system can expect to be able to send faxes, voicemails and SMS's too. In this day and age nearly every internet device, portable device and smart phone supports VoIP and as a result incorporates impressive overall functionality.
VoIP systems send digital signals over the internet. These signals are converted from analog signal to digital signal. Of course the Siemens range of these phones offers more than just mere phone calls – those who invest in a Siemens system can expect to be able to send faxes, voicemails and SMS's too. In this day and age nearly every internet device, portable device and smart phone supports VoIP and as a result incorporates impressive overall functionality.
Of course you cannot just install the very first VoIP system that you are presented with. Take the time to investigate the various options. With the help of SPOC Managed Services you will quickly learn that Siemens VoIP systems are in fact the best on the market. You can expect for this system to be able to cater to your unique needs and requirements when it comes to communication. Our sales team will be able to provide you with enough product related information and advice in order for you to be able to make an educated decision regarding your options.
We are authorised dealers and partners of Siemens and when purchasing one of their systems from us, you can expect to be provided with access to a 24 hour help desk to cater to your every need and ensure that you are assisted with any problems along the way. Qualified and reliable technicians will be sent out to assist you should it not be possible to solve these problems over the telephone. Setting up your VoIP system is quite simple to do, but should you need assistance, do not hesitate to give us a call. Our team of professional and experienced consultants will be more than willing and able to assist you every step of the way.
With 9 years of experience behind us and dedication to the needs of each of our clients, we at SPOC Managed Services are just the team to assist you with all your telecommunication and VoIP system needs. Allow us to introduce you to the range of Siemens VoIP phones and systems and see your telecommunication problems simply fade away.
We are authorised dealers and partners of Siemens and when purchasing one of their systems from us, you can expect to be provided with access to a 24 hour help desk to cater to your every need and ensure that you are assisted with any problems along the way. Qualified and reliable technicians will be sent out to assist you should it not be possible to solve these problems over the telephone. Setting up your VoIP system is quite simple to do, but should you need assistance, do not hesitate to give us a call. Our team of professional and experienced consultants will be more than willing and able to assist you every step of the way.
With 9 years of experience behind us and dedication to the needs of each of our clients, we at SPOC Managed Services are just the team to assist you with all your telecommunication and VoIP system needs. Allow us to introduce you to the range of Siemens VoIP phones and systems and see your telecommunication problems simply fade away.