PABX System (PBX System)

Advanced PABX System Functionality

The PABX system that powers the telephony systems of many companies in South Africa today bears very little resemblance to the PABX system that was installed as standard equipment in companies just a decade ago. Advances in Voice over Internet Protocol and other voice telephony services has meant that the users of today’s PABX systems are offered undreamed of functionality, both within the office and while outside of the corporate headquarters. The PABX system that is today offered is modular in nature and is suitable for businesses that have either small or large staff contingents. The modern PABX system can cope with as few as 6 users up to an almost infinite number of staff using the system to make calls both inside the office and off site.

The modular nature of the PABX system also makes it both less expensive and more versatile. The ability to handle the installation of new models to cope with growth and the changing nature and circumstances of the business means that there is less downtime when the PABX system is upgraded and the return on investment in both the initial system that is required and the continued upgrading of the system makes the installation of the newer types of PABX a sound economic decision. The latest PABX systems can also be seamlessly integrated into legacy PABX systems which means less disruption to the day to day business activities of the organisation, as well as a far less steep learning curve for those who will be using the system.

Many of the newer types of PABX system are based in a Windows framework which powers the back end of the system meaning that existing IT staff should be able to perform daily maintenance of the PABX system without disrupting the essential services supplied to the company though data processing services and the use of peripherals.

Getting To Grips with New PBX System Technology

One of the most useful attributes of many of a new generation PBX system is the wide variety of different handsets that can take advantage of the newer technology. These handsets make the PBX system extremely easy to use. The advanced menu system that is a feature of many of these handsets can be mastered in only a few minutes. The menu system of the PBX handsets allow the employees easy access to a variety of different features such as phone lists and the ability to manage their voicemail systems without any fuss and bother.

The new generation of PBX system also allows for the functionality to b added to any desktop or even to laptops so employees who are out of the office can make use of the ability of the new PABX system to manage their telephony requirements even when they are offsite and take advantage of the added productivity that is offered through mobility. The modern PABX system can also increase the productivity of those who are office bound by integrating their telephony requirements with other data processing functions on their desktops.