Voice Over IP (VoIP)

Cost Savings With Voice Over IP

New technology in the form of the Internet and the various mobile and other devices used to access the information portals and business services that are found on the World Wide Web have revolutionised the way many companies are doing business. Voice communications have also been revolutionised with Voice Over IP (Internet Protocol) services making it possible for companies to manage their communication requirements, as well as save money on their telephone bills.

Voice Over IP uses the Internet to transmit data from a variety of different handsets used within the business environment for communication purposes. The sue of Voice Over IP technology has today allowed users to make telephone calls from either cellular telephones or connect to the landline network. The advances in Voice Over IP have mean that today the calls made using the technology are crisper and clearer than has been in the past.

The popularity of Voice Over IP systems is due in part to the cost savings that are possible using the technology, but the fact that the technology operates independently of traditional copper based landline systems has motivated many businesses to migrate to Voice Over IP, which is not reliant on landlines and is thus immune from service breakdowns that can be caused by either technical issues or a lack of service that is the result of criminal activity such as the theft of copper wiring. It is estimated that up to 80% of new business PBX systems that are installed worldwide today rely on Voice Over IP technology.

Voice Over IP technology has advanced to the point where it now offers a unified communication service. The technology can allow for the transmission of fax data, email and other services. Advances in Voice Over IP have also meant that value added services such as the ability to hold web conferences is now available to corporate users.

Saving Money with VOIP

Making the use of Voice Over IP even more popular for business users is the fact that the new generation of handsets can automatically migrate between outside cellular services and the internal Wi-Fi network within the company premises. The use of user friendly VoIP interfaces and the companies own data network, as well as the ability to migrate to more advanced VoIP services without significant downtime and expenditure on proprietary network technology has increased the attractiveness of the Voice Over IP systems. All of these factors can also significantly reduce costs involved in both voice and data transmission.