1249 Embankment Road, Inkwazi Office Park, Block E, Ground Floor, Centurion Gauteng, 0157
+27 86 111 2802
info@spocsa.co.za

FlexxiCom

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WHAT IS CONCEPT TELEPHONY

Service Driven Telecommunications

Concept Telephony by FlexxiCom is a telephony service, based on the clients' requirements. In the telecommunications industry, most clients today require solid “always on” telecommunication systems to support their daily business needs.
The capital outlay for these systems is high and not always that affordable. System upgrades and maintenance costs add to the total cost of owning such a system.SPOC Business Telecommunications can provide the client with an affordable and fixed per user extension cost. The number of user extensions can be increased or decreased at any time. FlexxiCom solutions are hosted on-premise. Our FlexxiHost solutions are hosted off-site in a secure datacentre for your convenience.

ADVANTAGES

One fixed cost per extension user per month
Month to Month agreement
All maintenance on supplied equipment is included
Reduced fees over longer periods
Focus on the client with a high regard for SERVICE
Operational expense only
Extensions can be increased or decreased as needed
Ease of telephony cost management

CONNECTIVITY
Whether you have existing Telco, VoIP or LCR lines our system will accommodate these as a standard. This means – no complicated changes to any existing lines connected to the Public Switching Telephone Network.

TELEPHONE HANDSETS
A range of telephone handsets is available. All handsets whether corded or cordless, are IP based units. This paves the way to the very near future of VoIP possibilities and call cost savings.

TELEPHONY FEATURES

Attended Transfer
AutoCLIP
Automated Attendant (IVR)
Blacklist/Whitelist
Blind Transfer
Call Back
Call Detail Records (CDR)
Call Forwarding
Call Monitor
Call Parking
Call Pickup

Call Recording
Call Routing
Call Waiting
Caller ID
Conference
Custom Prompt
Dial by Name
DISA
Distinctive Ringtone
DNIS
Do Not Disturb (DND)
Email to SMS/SMS to Email

Event Centre
Fax to Email
LDAP
Mobility Extension
Multi-language System Prompt
Multi-language Web GUI
Music on Hold
One Touch Recording
Paging/Intercom
Phone Provisioning

PIN List
Queue
Real-time Status Monitor
Ring Group
SIP Forking
SLA
Speed Dial
Time Condition
User Permission
User Portal
Video Calls
Voicemail