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Switchboard System

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Switchboard System

The Value of a Siemens PABX Switchboard System for Your Business

It doesn’t feel that long ago when a switchboard system was manually operated by a person who had to plug cables into sockets to connect different incoming calls to various extensions. Thankfully these units have been replaced by cutting edge PABX switchboard systems like the Siemens PABX models. These electronic telephony systems are now widely used in the South African and worldwide corporate world because of its incredible functions and features.

Each system will connect separately through the telephone network, with all internal calls being routed through a central PABX switch. Different devices such as modems, faxes and telephones can all be connected to the PABX switchboard systems. This will make it possible to connect all extensions to the switchboard so that they can receive incoming calls directly to the various desks and work stations throughout the office.

Offices that have more than one site are also able to connect their systems in conjunction with trunk lines. You can also opt for services located off site, which is referred to as PBX hosted private branch exchanges, which offers its own set of unique benefits.

Cutting Edge PABX Switchboard Systems

State-of-the-art Siemens PABX switchboard systems offer many cutting edge features. One of these incredibly useful and popular features is the VoIP feature which makes use of an internet protocol to allow calls to be made. As the PABX switchboard system has gained popularity among many businesses, new features are constantly being added. These features include:

  • Programmable caller ID;
  • Conference calling and call forwarding features; and
  • Call waiting features, to name a few.

New features in cutting edge switchboard systems also include direct inward dialling, auto attendant, call forwarding, voice mail, night service, speed dialling, hold music and automatic call back features, to name a few.

Better Call Management with PABX Switchboard Systems

One of the many features that the Siemens PABX switchboard system offers is the call records feature. Call records will be sent to a call management system and are then converted into a table. It will then supply the date and time that calls were made, the cost and duration of each call, as well as calls made by the user. It is a great system to curb unnecessary third-party phone bills and is effective to affect cost savings in the company.
Investing in a Siemens PABX switchboard system is one of the best investments you will make in your company that will also help you to move ahead of your completion. The switchboard system also offers PABX VoIP which supports up to 30 users.

Affordable Switchboard Technology from SPOC Managed Services

At SPOC Managed Services we make available the very latest switchboard systems and technology to our valued clients. Founded in 2003, we have grown to become one of the leading telecommunication equipment suppliers in South Africa. We supply Siemens telecommunications and PABX equipment for the forward thinking and moving South African business who wants to benefit from the many leaps and bounds in recent technological advancements.
Our equipment is supplied, installed and maintained by our qualified sales and technical staff, servicing a client base throughout South Africa. SPOC recently received the prestigious award of being named Siemens Partner of the Year from 2006 to 2011.

We are nationally represented throughout South Africa in all major regions. Our 24-hour helpdesk is at hand to help any of our clients log a fault which will be seen to by one of our specialist engineers who will help to get you back online immediately. There are many reasons to partner with SPOC Managed Services for all your switchboard requirements.
Other services we offer include VoIP integration and voicemail and faxing services, telephone management systems and call centre technology as well as telephone handsets and cordless telephony, to name a few. These are only a few of the many services that you can expect from our expert engineers.

If you would like to learn more about our value-adding products and services and to discuss all your switchboard system requirements in greater detail, contact SPOC Managed Services today. We look forward to providing you with all the information you’ll need to make a fully informed decision regarding your company’s telecommunications requirements.