What is CallCabinet® ?
Customers are demanding increasingly higher standards of service, this, together with the
ever-constricting challenges of corporate governance and regulatory compliance have
created a pressing need for total reliability and security in electronic call records. If your
business relies on keeping track of customer phone interactions for quality, monitoring or legal
purposes, then you'll appreciate the importance of implementing a reliable and feature-rich
call recording and quality management solution
This advanced voice recorder stores all (or a selection of) the telephone
conversations made. These voice recordings are enriched with CLI / DDI
number information and other Call Detail Records.
Voice recordings can be searched for, played back and provided with
additional comments using the included client software applications.
Locally, over the corporate LAN or internet.