Hybrid PBX Systems: KX-NS500

KX-NS500

Smart Hybrid PBX Systems for the SMB Market brings you Unified Communication.

The Panasonic KX-NS500 Smart Hybrid PBX system is a cost-effective legacy and IP communication system for small and medium-sized companies. The PBX System is flexibly configured and expanded according to your needs.
The KX-NS500 has advanced features and starts from 6 analogue trunks and 18 extensions, up to 288 extensions with an Expansion Unit.
The KX-NS500 is also a unified communication system. The Hybrid PBX System has rich IP features, for example, mobile linking, integrated voice mail and e-mail, instant messaging (chat), and presence information.
The Smart Hybrid PBX System uses built-in applications, such as a call centre solutions, mobile solution, and voice mail system, providing more efficient work and increased customer satisfaction.

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Maximum Trunks
The Hybrid PBX System KX-NS500 supports the following number of trunks.

Type Basic System With 1 KX-NS520 With 2 KX-NS520 With 3 KX-NS520
Total Number of Trunks 100 130 160 190
Legacy 36 66 96 126
BRI
PRI23
PRI30 30 60 90 120
T1
E1 30 60 90 120
Analogue 12 24 36 48
IP 64 64 64 64
H.323 32 32 32 32
SIP 64 64 64 64

Maximum Terminal Equipment
The following shows the number of each terminal equipment type supported by the KX-NS500.

Type Basic System With 1 KX-NS520 With 2 KX-NS520 With 3 KX-NS520
Extensions (DXDP*1) 162 (168) 194 (208) 226 (248) 258 (288)
Legacy (DXDP*1) 34 (40) 66 (80) 98 (120) 130 (160)
SLT 32 64 96 128
DPT 18 (24) 34 (48) 50 (72) 66 (96)
APT 8 16 24 32
IP 128 128 128 128
IP-PT 128 128 128 128
SIP 128 128 128 128
SIP Phone 128 128 128 128
S-PS 128 128 128 128
DSS Console 8 8 8 8
CS 20 24 28 32
DPT-CS (2 ch) 4 8 12 16
DPT-CS (8 ch) 2 4 6 8
IP-CS 16 16 16 16
SIP-CS 16 16 16 16
PS 128 128 128 128
VM
Built-in UM (ch) 24 24 24 24
TVM Unit 2 2 2 2
Doorphone 2 4 6 8
Door Opener 2 4 6 8
External Sensor 2 4 6 8

*1 When Digital XDP is used.

 

OpenScape 4000

The OpenScape 4000 is the convergent IP communication platform for companies with 300 to 100,000 employees. As a powerful and highly available communications solution, it offers a rich set of endpoints, mobility choices, branch office solutions, unified communications and standards-based integration and interoperability with business-critical applications and systems.

OpenScape 4000 Hybrid PBX Systems support this capability with its built-in assistant and powerful set of system management applications that are easy to use and provide a feature-rich capability to system administrators. Coupled with a strong global presence and availability of OpenScale services, it allows enterprises to maintain business continuity and to focus on their own strengths.

Hybrid PBX Systems: OpenScape 4000
  • Hybrid TDM/IP-PBX for Enterprise Voice with an extensive Enterprise feature set for traditional to next generation communication
  • Single system scales up to 12,000 users per server
  • Industry leader in Wireless LAN (DECT) deployments Cordless Enterprise
  • Active-Standby dual node architecture, no calls lost on switchover
  • Support for native SIP Subscribers
  • ENERGY STAR certified for OpenScape 4000 EcoServer as communication server to support high analogue and TDM requirements and for OpenScape 4000 Branch as the hybrid side
  • Integrated into OpenScape Management zero touch maintenance
  • Fits into virtualized architecture (VMware), delivered as a vApp
  • The AP 3700 access points and the new OpenScape Access modules fit in a standard 19-inch shelf and are integrated directly in the IT infrastructure.
  • The OpenScape 4000 SoftGate application offers software-based and cost-effective OpenScape 4000 VoIP functionalities running on standard x86 server platforms.
  • It supports up to 15 directly connected access points plus 83 IP-distributed access points, OpenScape Access or SoftGate branches.

OpenScape 4000 offers the following deployment options:

  • VMware®
  • OpenScape 4000 EcoServer

The two deployment options support up to 12,000 users per EcoServer or VMware®.

Up to 100,000 users can be managed by the OpenScape 4000 Manager system administration software.


Brochure

System features User features Networking features
  • Integrated connectivity for analogue, TDM, and VoIP subscribers
  • Cost-saving Least Cost Routing for analogue, TDM and IP trunks
  • Integrated attendant functions
  • Different time zones
  • Multilingual user interfaces
  • Virtual numbering plan
  • Client capability
  • Integrated FlexRouting for Contact Center
  • Flexible configuration of local tones and announcements per branch office
  • Branch survivability
  • Gatekeeper redundancy for HFA and SIP subscribers
  • A bandwidth resource manager for IP endpoints and branches
  • Signaling (TLS) and Payload (SRTP) encryption for VoIP (Voice over IP) connections
  • PKI integration for Signaling and Payload encryption
  • CTI integration of business applications via CSTA III ASN1, CSTA XML
  • XML Phones Services interface for easy and cost-effective workflow integration
  • Call detail recording
  • Display of a picture from an LDAP directory in a call
  • Integration of SIP-based video endpoints
    Emergency calling
  • Multi-Level Precedence and Preemption (MLPP)
  • Number Redial
  • Speed dialling system/individual
  • Name key
  • Call journal
  • Alternate
  • Call transfer
  • Call deflection
  • Return call
  • Message waiting indication
  • Call waiting
  • Call park
  • Directed call park
  • Do not disturb
  • Flexible and enhanced call forwarding
  • Eight-party conference
  • Direct station selection key function
  • Override and prevention of override
    Hotline
  • Mobile HFA (network-wide user mobility)
  • Personal ID number (PIN)
  • Executive/secretary functions
  • Intercom features
  • Integrated multi-line key functionality
  • Network-wide hunt groups
  • Network-wide pickup groups
  • One Number Service – Parallel ringing
  • Charge display
  • Acoustic and visual status for Signaling and Payload encryption
  • And much more
  • Analog,
  • TDM,
  • IP trunks,
  • ISDN,
  • QSIG,
  • Native SIP.
  • Networking can be performed via ISDN or IP – always with the full CorNet-NQ feature offering.
  • It is aligned with the international QSIG private network protocol for private networks.
  • SIP-Q based networking provides a full feature offering in any networking scenario between OpenScape 4000 and in combination with OpenScape Voice.
  • With OpenScape 4000, the SIP-based IP networking is the preferred, secure, and future-oriented standard networking mechanism of OpenScape 4000 systems.
  • Central administration with OpenScape 4000 Manager
  • Deployment of central applications like OpenScape Xpressions and OpenScape UC
  • Enhanced voice features such as call pickup group, call park, directed call pickup, call forwarding, callback on busy and callback no answer
  • SIP trunking networkings via IPv4 and IPv6 networks
  • SIP trunking to certified providers
  • Optimized use of the enterprise network through Least Cost Routing (LCR) guarantees the cheapest route, based on the time at different operators, central administration of all LCR data with OpenScape 4000 Manager, local and network-wide administration of all outgoing, incoming and internal connections

OpenScape Business X3

OpenScape Business Hybrid PBX System is the award-winning, modern and future-proof all-in-one communication solution (PABX) for Unified Communication & Collaboration. The PBX system is tailored to the requirements of small and medium-sized enterprises with one or more locations.

System Features:

  • Best in Class and Award-winning Voice & UC Solution for SMB
  • Scalable from 2-2000 Users for Standalone and Multi Site environments
  • All-In-One Hybrid PBX Systems incl. feature rich Voice, Presence, Conferencing, Contact Center, Messaging, IM, Mobility, Fax
  • Support of any given end-customer infrastructure incl.comprehensive virtualization-options for Voice & UC
  • Easy-to-order & pre-packaged, easy-to-install
  • Software Upgrades and Service included for 3 or 5 years
  • Ready for new All-IP / ITSP based Services (SIP Provider)
  • Connectivity with CIRCUIT (WebRTC) to provide additional Services like Video, Screenshare, etc.

The X3 model supports up to 500 subscribers.
The following subscriber interfaces are available:

  • IP,
  • Digital (UP0E),
  • ISDN (BRI),
  • Analogue (a/b)
  • Cordless (DECT/ WLAN).

Connectivity to the public network is by:

  • ITSP (SIP protocol),
  • ISDN (S0/BRI and S2M/ PRI),
  • Analogue or, in selected countries, CAS connections.

The hardware model is:

  • OpenScape Business X3 (for wall/rack mounting)

The integrated UC Smart functions can be used in all models:

  • For X3 up to 250 subscribers.

Alternatively, the UC Suite can be used for X3:

  • Max. 150 subscribers with UC Booster module
  • Max. 500 subscribers with UC Booster Server, also virtualized with VMware vSphere (connected Linux server)

 

OpenScape Business Rack & Wall
Connection to a service provider
ITSP channels (SIP provider)
ISDN S0 (BRI)
ISDN S2M (PRI)
Max. number of line channels
60 Max. 8 SIP providers
20
-
250
Subscribers
Analogue subscribers
Digital subscribers
IP subscribers
Cordless/DECT (CMI)
Max. number of subscribers
20
24
500
32
500
Unified Communication (UC Smart)
Smart VoiceMail2
Max. number of UC clients
myPortal Smart
Number of Mobility Entry users
myPortal to go
Max. number of mobile subscribers
OpenScape Business Attendant
OpenScape Business BLF
Max. number of channels for UC conferences3
320
250/150/503
250/150/503
150
250/150/503
250/150/503
8
250/150/503 Max. 350 BLF fields
30
Unified Communication (UC Suite)
Voicemail2
Max. number of simultaneously active UC Suite clients (Total from myPortal Desktop, myPortal for Outlook, myAttendant, myAgent, …)
5004
5005/150 Up to 150 UC Suite users in combination with the UC Booster Card; the UC Booster Server is required beyond 150 UC Suite users
myPortal for Desktop
myPortal for Outlook
Number of Mobility Entry users
myPortal to go
Max. number of mobile subscribers
myAgent
myReports
myAttendant
Max. number of fax channels
Max. number of fax subscribers
Max. number of channels for conferences6
5005/150
5005/150
150
2505/150
2505/150
192 can be set up/64 active in parallel
1
20
up to 8
5005/150
20
Unified Communication (CRM, Database Connection)
Application Launcher users
TAPI 120/170 users (over CSTA, UC Booster Server/Card required)
TAPI 120 users (in UC WSI mode via Mainboard without CSTA)
Directory Service connectors (UC Booster Server/Card required)
1507/150
5005/150
30
4
OpenStage Gate View
Cameras 85 /2
  1. Max. total of IP subscribers and users with desk share features: 20 (limitation by configuration).Max. total of IP subscribers, users with desk share feature, analogue and digital subscribers: 30 (limitation by licenses).
  2. Smart Voicemail: Recording length per call: 2 minutes, total recording length per communication system: 32 hours, messages per voice box: 100, the maximum number of simultaneous calls (inbound and outbound): 10. Depending on the UC Suite Client: Limitation to a max. 320 voicemail boxes for systems with Mainboard/Booster Card/Booster Server, limitation to a max. 1500 voicemail boxes for OpenScape Business S. Voicemail UC Suite: 30 voicemail ports are available for simultaneous voicemails. The total recording length for voice announcements, voice messages, voice recordings, and faxes is dependent on the hard disk in the communication system. There is no limitation for individual subscribers.
  3. Maximum expansion with UC Booster Server Example: 250/150/50 (max. 250 via Booster Server/max. 150 via Booster Card/max. 50 via Mainboard)
  4. The Booster Card (OCAB) supports a maximum of 500 voicemail boxes, independent of the limitation of the UC Suite client to 150 subscribers.
  5. Maximum expansion with UC Booster Server. Example: 500/150 (max. 500 via Booster Server/max. 150 via Booster Card).
  6. The following conference channels are available for UC Suite/UC Smart conferences and system conferences (conference established by phone): OpenScape Business X3/X5/X8: - Systems with UC Suite (Booster Card / Booster Server): 20 channels for UC Suite meet-me conferences or UC Suite ad hoc conferences, +32 channels for system conferences. Each IP/TDM transition requires one 1 DSP, e.g. each IP telephone that is a subscriber of a conference requires a DSP. An OCCB has to be additionally marketed if conferencing is being used. In total, 5 UC conferences and 10 system conferences can be held at once, taking into account the limit values specified above. The maximum number of subscribers per system conference: 8, the maximum number of subscribers per UC conference: 16. - Systems with UC Smart (Mainboard / Booster Card / Booster Server): 30 channels for UC Smart conferences, +32 channels for system conferences. In total, 5 UC conferences and 10 system conferences can be held at once. The maximum number of subscribers per UC conference: 16, maximum number per system conference: 8. OpenScape Business S: - Systems with UC Suite: 60 channels for UC Suite meet-me-conferences or for UC Suite ad hoc conferences, +20 channels for system conferences. In total, 10 UC conferences and 6 system conferences can be held at once, taking into account the limit values specified above. The maximum number of subscribers per UC conference: 16, the maximum number of subscribers per system conference: 8. - Systems with UC Smart: 60 channels for UC Smart conferences, +20 channels for system conferences. In total, 10 UC conferences and 6 system conferences can be held at once, taking into account the limit values specified above. The maximum number of subscribers per UC conference: 16, the maximum number of subscribers per system conference: 8.
  7. Maximum expansion with UC Booster Server Example: 250/50 (max. 250 via Booster Server/max. 50 via Mainboard/Booster Card)

OpenScape Business X5

OpenScape Business Hybrid PBX Systems are award-winning, modern and future-proof all-in-one communication solution (PABX) for Unified Communication & Collaboration, specially tailored to the requirements of small and medium-sized enterprises with one or more locations.

It offers:

  • Best in Class and Award-winning Voice & UC Solution for SMB
  • Scalable from 2-2000 Users for Standalone and Multi Site environments
  • All-In-One Solution incl. feature rich Voice, Presence, Conferencing, Contact Center, Messaging, IM, Mobility, Fax
  • Support of any given end-customer infrastructure incl.comprehensive virtualization-options for Voice & UC
  • Easy-to-order & pre-packaged, easy-to-install
  • Software Upgrades and Service included for 3 or 5 years
  • Ready for new All-IP / ITSP based Services (SIP Provider)
  • Connectivity with CIRCUIT (WebRTC) to provide additional Services like Video, Screenshare, etc.

The X5 model supports up to 500 subscribers.

The following subscriber interfaces are available:

  • IP,
  • Digital (UP0E),
  • ISDN (BRI),
  • Analogue (a/b)
  • Cordless (DECT/ WLAN).

Connectivity to the public network is by:

  • ITSP (SIP protocol),
  • ISDN (S0/BRI and S2M/ PRI),
  • Analogue or, in selected countries, CAS connections.

The hardware model is:

  • OpenScape Business X5 (for wall/rack mounting)

The integrated UC Smart functions can be used in all models:

  • For X5 up to 250 subscribers.

Alternatively, the UC Suite can be used for X5:

  • Max. 150 subscribers with UC Booster module
  • Max. 500 subscribers with UC Booster Server, also virtualized with VMware vSphere (connected Linux server)
OpenScape Business Rack Wall
Connection to a service provider
ITSP channels (SIP provider)
ISDN S0 (BRI)
ISDN S2M (PRI)
Max. number of line channels
60 Max. 8 SIP providers
52
30
250
Subscribers
Analogue subscribers
Digital subscribers
IP subscribers
Cordless/DECT (CMI)
Max. number of subscribers
52
56
500
32
500
68
56
500
32/64
500
Unified Communication (UC Smart)
Smart VoiceMail2
Max. number of UC clients
myPortal Smart
Number of Mobility Entry users
myPortal to go
Max. number of mobile subscribers
OpenScape Business Attendant
OpenScape Business BLF
Max. number of channels for UC conferences3
320
250/150/503
250/150/503
150
250/150/503
250/150/503
8
250/150/503 Max. 350 BLF fields
30
Unified Communication (UC Suite)
Voicemail2
Max. number of simultaneously active UC Suite clients (Total from myPortal Desktop, myPortal for Outlook, myAttendant, myAgent, …)
5004
5005/150
Up to 150 UC Suite users in combination with the UC Booster Card; the UC Booster Server is required beyond 150 UC Suite users
myPortal for Desktop
myPortal for Outlook
Number of Mobility Entry users
myPortal to go
Max. number of mobile subscribers
myAgent
myReports
myAttendant
Max. number of fax channels
Max. number of fax subscribers
Max. number of channels for conferences6
5005/150
5005/150
150
2505/150
2505/150
192 can be set up/64 active in parallel
1
20
up to 8
5005/150
20
Unified Communication (CRM, Database Connection)
Application Launcher users
TAPI 120/170 users (over CSTA, UC Booster Server/Card required)
TAPI 120 users (in UC WSI mode via Mainboard without CSTA)
Directory Service connectors (UC Booster Server/Card required)
1507/150
5005/150
30
4
OpenStage Gate View
Cameras 85/2
  1. Max. total of IP subscribers and users with desk share features: 20 (limitation by configuration).Max. total of IP subscribers, users with desk share feature, analogue and digital subscribers: 30 (limitation by licenses).
  2. Smart Voicemail: Recording length per call: 2 minutes, total recording length per communication system: 32 hours, messages per voice box: 100, the maximum number of simultaneous calls (inbound and outbound): 10. Depending on the UC Suite Client: Limitation to a max. 320 voicemail boxes for systems with Mainboard/Booster Card/Booster Server, limitation to a max. 1500 voicemail boxes for OpenScape Business S. Voicemail UC Suite: 30 voicemail ports are available for simultaneous voicemails. The total recording length for voice announcements, voice messages, voice recordings, and faxes is dependent on the hard disk in the communication system. There is no limitation for individual subscribers.
  3. Maximum expansion with UC Booster Server Example: 250/150/50 (max. 250 via Booster Server/max. 150 via Booster Card/max. 50 via Mainboard)
  4. The Booster Card (OCAB) supports a maximum of 500 voicemail boxes, independent of the limitation of the UC Suite client to 150 subscribers.
  5. Maximum expansion with UC Booster Server. Example: 500/150 (max. 500 via Booster Server/max. 150 via Booster Card).
  6. The following conference channels are available for UC Suite/UC Smart conferences and system conferences (conference established by phone): OpenScape Business X3/X5/X8: - Systems with UC Suite (Booster Card / Booster Server): 20 channels for UC Suite meet-me conferences or UC Suite ad hoc conferences, +32 channels for system conferences. Each IP/TDM transition requires one 1 DSP, e.g. each IP telephone that is a subscriber of a conference requires a DSP. An OCCB has to be additionally marketed if conferencing is being used. In total, 5 UC conferences and 10 system conferences can be held at once, taking into account the limit values specified above. The maximum number of subscribers per system conference: 8, the maximum number of subscribers per UC conference: 16. - Systems with UC Smart (Mainboard / Booster Card / Booster Server): 30 channels for UC Smart conferences, +32 channels for system conferences. In total, 5 UC conferences and 10 system conferences can be held at once. The maximum number of subscribers per UC conference: 16, maximum number per system conference: 8. OpenScape Business S: - Systems with UC Suite: 60 channels for UC Suite meet-me-conferences or for UC Suite ad hoc conferences, +20 channels for system conferences. In total, 10 UC conferences and 6 system conferences can be held at once, taking into account the limit values specified above. The maximum number of subscribers per UC conference: 16, the maximum number of subscribers per system conference: 8. - Systems with UC Smart: 60 channels for UC Smart conferences, +20 channels for system conferences. In total, 10 UC conferences and 6 system conferences can be held at once, taking into account the limit values specified above. The maximum number of subscribers per UC conference: 16, the maximum number of subscribers per system conference: 8.
  7. Maximum expansion with UC Booster Server Example: 250/50 (max. 250 via Booster Server/max. 50 via Mainboard/Booster Card)
OSBiz X8 PABX

OpenScape Business X8

OpenScape Business is the award-winning, modern and future-proof all-in-one communication solution (PABX) for Unified Communication & Collaboration, specially tailored to the requirements of small and medium-sized enterprises with one or more locations.

It offers:

  • Best in Class and Award-winning Voice & UC Solution for SMB
  • Scalable from 2-2000 Users for Standalone and Multisite environments
  • All-In-One Solution incl. feature rich Voice, Presence, Conferencing, Contact Center, Messaging, IM, Mobility, Fax
  • Support of any given end-customer infrastructure incl.comprehensive virtualization-options for Voice & UC
  • Easy-to-order & pre-packaged, easy-to-install
  • Software Upgrades and Service included for 3 or 5 years
  • Ready for new All-IP / ITSP based Services (SIP Provider)
  • Connectivity with CIRCUIT (WebRTC) to provide additional Services like Video, Screenshare, etc.

CONTACT US

Head Office Gauteng

Telephone: +27 12 643 9940
Share Call: 086 111 2802
Email: info@spocsa.co.za

Address:
1249 Embankment Road
Inkwazi Office Park, Block E,
Centurion, Gauteng
0157

Cape Town Tygervalley

Telephone: +27 21 915 5600
Share Call: 086 110 6012
Email: info@spocsa.co.za

Address:
3 Pasita Street,
7b Sunbird Office Park,

Tygervalley,
7530